FTL War Memorial

FTL War Memorial

Housekeeping Manager - Baptist Health IcePlex

FTL War Memorial - Manager
Fort Lauderdale · FL
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The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history. Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high.  The organization is expanding outside of Amerant Bank Arena via the renovation of the FTL War Memorial/Baptist Health IcePlex in downtown Fort Lauderdale.  This state-of-the-art ice facility will feature two regulation-size rinks, including a team practice rink with stadium seating, the Panthers’ new practice facilities spanning over 33,000 sq.ft. of offices and off-ice training facilities, and a 4,000-capacity music theatre for live entertainment.  The future is bright, and we are very proud of what we are building in South Florida. 

Job Title:
Housekeeping Manager - Baptist Health IcePlex
Department: Housekeeping
Reports To: Operations Manager
FLSA: Exempt  
Employment Type: Full-Time
Location: War Memorial / Baptist Health IcePlex

Job Summary:
This role is responsible for the hiring, training and oversight of a staff of housekeepers who ensure the timely and meticulous execution of custodial operations across the War Memorial complex, including the Baptist Health IcePlex and the War Memorial auditorium. Responsibilities include proper use and handling of cleaning products, chemicals and equipment, as well as inventory control and quality assurance. This position must work closely with all departments at the War Memorial complex in order to ensure the best presentation of the facilities and excellent customer impressions.

Job Functions:

Specific duties include but are not limited to:

  • Trains staff in and ensures proper use and handling of cleaning products, chemicals, supplies and equipment throughout the complex. Maintains Manufacturer Safety Data Sheets for all products, chemicals and supplies as appropriate.
  • Interfaces and coordinates with outside vendors as needed from time to time. Obtains competitive bids for outside services and products.
  • Oversees the performance of a variety of cleaning and maintenance duties including but not limited to sweeping, mopping, shampooing, dusting, polishing, trash disposal, replacing light bulbs, window cleaning and restocking of bathroom and other supplies.
  • Maintains all types of cleaning machinery and equipment in good and safe working order.
  • Conducts daily walkthroughs of entire complex to ensure cleanliness and identify areas in need of improvement or repair. Ensures the prompt correction of all deficits identified during these walkthroughs.
  • Completes daily work orders as scheduled.
  • Responsible for maintaining the appropriate level of sanitary, cleaning and other supplies. Creates and maintains effective inventory control systems to promptly identify and address potential loss or theft, and implement corrective measures.
  • Assists in the preparation of annual budgets as they relate to areas of responsibility.
  • Reviews monthly financials, forecasting and analysis of expenses with Director of Operations and General Manager.
  • Follows safety procedures and maintains a safe work environment.
  • Other duties as required


  • Minimum 3-5 years of housekeeping, custodial and/or building maintenance management or comparable experience, including oversight of staff.
  • Strong communication skills.
  • Detail orientation.
  • Effective problem-solving skills.
  • Able to handle fast-pace environments, and effectively prioritize and execute multiple competing needs.
  • Highly coachable, team player with a strong work ethic.
  • Flexibility to work irregular hours, including late nights, weekends, and holidays, as required.
  • Ability to lift, push, pull, manipulate, and move up to 50 pounds.

Position Type/Expected Hours of Work:
This is an exempt position. Must be able to work flexible, irregular hours, including late nights, weekends, and holidays, as required.


At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.