Retail Sales Associate - Florida Panthers (SUNRISE · FL)

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Retail/Licensing: Retail Sales Associate
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Last Updated: April 2021
Job Title: Retail Sales Associate
Department: Retail Operations  
Reports To: Director, Retail Operations
FLSA: Non-Exempt
Employment Type: Part-Time
Location: BB&T Center

Job Summary:
The Retail Sales Associate has the opportunity to develop great relationships with our repeat customers in addition to informing the first-time customer of everything we have to offer.  The Retail Sales Associate is responsible for enhancing customer experience and generating sales for all Florida Panthers retail operations.

Essential Functions:
  • General Customer Service
  • Assisting Customers with Buying Decisions
  • Increasing Sales Volume
  • Monitoring Inventory / Theft Prevention
  • Maintaining Store Appearance
  • Merchandising / Creating Displays
  • Handling Cash and Credit Transactions
  • Sales Experience Preferred; Retail Sales Experience Preferred
  • Comfortable working in a fast-paced environment
  • High School Diploma Preferred
  • Strong verbal and written communication skills
  • Comfortable being responsible and handling cash/credit transactions
  • Professional appearance and presentation
  • Bilingual Preferred

Work Environment:
This position works in an arena where the noise level is generally high, crowd traffic is heavy, temperatures are variable – often cold; lights are bright or dark with occasional exposure to flashing lights and pyrotechnics.

Physical Demands:
  • Walking – Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • Standing – Particularly for sustained periods of time.
  • Lifting - Raising objects from a lower to a higher position (up to 25 pounds) or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
  • Balancing – Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

Position Type/Expected Hours of Work:
  • This is a Part-Time position. 
  • Hours of work are based on event schedule and are mostly nights, weekends and occasional holidays.

At the Florida Panthers, Arena Operating Company, Panthers Ice Den, and Sanza Food Service we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business. Our approach to DE&I is focused on five key pillars: Employee Engagement; Education; Workforce Diversity, Communications, and Community Impact.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

Job Questions:

  1. Are you vaccinated against COVID-19?

  2. Were you referred to this position by an active employee? If so, who?



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