The Utah Grizzlies Hockey Club is looking for an innovative sales executive to lead the Ticket Sales and Service Team.

The Vice President of Ticket Sales and Service will serve as the strategic, revenue-driving, and retention lead for all ticketing initiatives. In this role, you will maximize ticket revenue and sell-thru, provide outstanding service, develop best practices, recruit, train and lead our sales teams to maximize revenue and provide our fans with first class service. This position reports to the President, Utah Grizzlies and will be a critically important member of the leadership team.

This position is a full-time position based in West Valley City Utah.

Key Responsibilities

Lead all season, group, and single ticket sales and retention efforts to obtain overall revenue and attendance goals
Recruit, train coach and empower a high-performing sales team
Establish and implement forward-thinking sales strategies for pricing structure as well as sales processes, reporting, and presentations
Create innovative programs to drive new business and expand audience
Develop, lead and inspire a positive team culture focusing on cross collaboration
Establish and manage department P&L to ensure accuracy and year-to-date tracking
Direct overarching retention strategy for season ticket holders
Establish and refine opportunities and experiences provided to season ticket members
Participate in community and industry-related events, conferences, associations that will enhance our reputation and potential for success while building new relationships
Other duties as assigned

Required Experience & Skills

Bachelor’s degree or equivalent work experience
Five+ years in sports and entertainment sales or related experiential sales leadership role;
Proven successful leadership experience
Proficiency in Microsoft Office Suite, Archtics and Salesforce CRM
Strong experience in establishing and eclipsing ambitious revenue targets
Understanding of analytics, research, reporting, measurement, revenue modeling, valuation modeling and industry benchmarking
Strong leadership, problem solving, and organizational skills
Ability to build positive working relationships with clients and peers at all levels within the organization and throughout the community
Excellent written and verbal communication; ability to collaborate and influence
Ability to balance multiple projects at once in a fast-paced work environment

Time Commitment

Ability to maintain a flexible schedule as evenings and weekends are required

Compensation

Competitive Salary $80-100k and Bonus opportunity
Comprehensive Medical, Dental and Vision benefits

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.