Inside Sales Intern
Role Summary
This Internship will provide students learning and exposure to the Sales process by assisting with daily office functions, prospecting potential clients for group and membership sales and responding to a high volume of requests and demands on game days and non-game days. This role works evenings and weekends.
Key Responsibilities
- Establishes and maintains strong relationships with all group and membership contacts through assisting with renewals and servicing accounts.
- Works with the group sales department to cultivate new sales leads and maximize revenue.
- Follows up regularly with group leaders and ticket plan members to assist with their questions and to confirm final reservation.
- Finalize Group reservations, send invoices and place tickets for booked groups.
- Communicate with group leaders and ticket plan members to ensure fulfillment and customer satisfaction.
- Interact with other staff members to help ensure a positive and successful season.
- Perform other responsibilities and duties as assigned.
Qualifications and Experience
- Current college student in a bachelor’s degree program in a relevant field, such as Business, Marketing, Sales, Sports Management, etc.
Skills and Competencies
- Demonstrate a strong work ethic with an innate sense of urgency and tenacity.
- Ability to communicate in a polite and friendly manner with a wide variety of customers.
- Comfortable with extensive guest contact in a fast-paced environment.
- Computer skills required, experience with Microsoft Office.
- Ability to work on a team and with others.
- Strong organizational, written and verbal communication skills.
- Possess the ability to multi-task and adjust to rapidly changing business conditions.
Physical Requirements
- Frequently travels to the ballpark, arena, and front office to assist in the group sales process.
- Constantly operates a computer and other office productivity equipment.
- Frequently moves around the office to use office equipment (e.g. Printer, ticketing printer, postage machine etc.).
- Constant communication with customers, must be able to exchange accurate information.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
