Senior Sales Manager - Kalamazoo Wings | TeamWork Online
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Senior Sales Manager - Kalamazoo Wings (Kalamazoo · MI)

Kalamazoo Wings Jobs
Jobs in Kalamazoo · MI
Facility Operations/Event Staff: Game Day/Event Staff
In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen.

*In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen. *

Top Reasons to Work With GHG

  • You’ll have the opportunity to work with a team that is fun, high-energy, and passionate about selling a diverse Event Center
  • You will utilize your skills and experience in an environment that encourages creativity and building relationships with potential clients

What You’ll Be Doing

  • Collaborate with the General Manager on the recruitment, hiring, onboarding and ongoing training of Sales Associates.   Lead sales staff by example and through proactive direction, feedback and mentoring.
  • Have a strong passion for driving revenue sales and guest service 
  • Aggressively pursue sales opportunities for full season plans, partial season plans and group sales
  • Services existing business accounts obtain future bookings and establish new accounts by planning and organizing daily/weekly/monthly work schedules to call on existing or future potential guests.
  • Continuously improve the content, approach, and timing of outside sales calls by studying the potential market, consulting with the General Manager, and making adjustments for continuously improving the closing ratio.
  • Collaborate with the General Manager to create, develop, and implement sales campaigns as it relates to season tickets, flex plans, groups, promotional ticket packages and theme nights.  
  • Responsible for ensuring sales staff are actively updating their pipeline with outbound calls, in-person meetings, prospecting new leads and leveraging current clients for referrals.  
  • Develop a high energy, internal culture of top class customer service, accountability, not being satisfied with the status quo and taking pride in the quality of work.  
  • Game day responsibilities:  schedule staff for the sales table and will call, interact with fans with a focus on customer service and gaining a better understanding of the fan base, meet with your own clients to ensure their satisfaction, and assist with other related tasks.
  • Performs other related duties as assigned.

What You Need for this Position

  • Bachelor’s degree in Business, Sports Management or related field from a four-year college or university preferred 
  • Experience managing and mentoring a sales staff
  • Positive attitude
  • Proven track record of meeting/exceeding sales goals
  • Organized, energetic individual capable of working effectively in a high-pressure, fast-paced environment.
  • Strong organizational skills, written & oral communication skills
  • Ultimate Team Player – enthusiastic about helping others
  • Desire to be GREAT – not willing to settle for average
  • Able to work closely with staff through strong communication and verbal skills
  • Able to stand for long periods of time, up to 10 hours or more
  • Able to stoop and bend
  • Able to lift up to 40 pounds from time to time
  • Able to safely work with potentially dangerous chemicals and equipment
  • Able to comply with safety and health code standards
  • Able to handle responsibilities that require repetitive motion tasks

What's in it for You

  • Annual bonus opportunity 
  • Accrued PTO starts immediately and is available as soon as a minimum of 2 hours is accrued
  • 401K with 100% match up to 3% and 50% match up for the next 2%
  • Medical/Dental/Vision/Disability/Life Insurance 
  • Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
  • Health and wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
  • 10% discount on GHG outlets
  • Discounted hotel rates at Radisson Hotel Group branded properties worldwide
  • Monthly cell phone stipends
  • Annual leadership classes and trainings
  • Parental Leave Program
  • Flexible work schedule
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