Top Reasons to Work With GHG

• We are one of the Nation's 101 Best and Brightest Companies to work for
• You’ll have the opportunity to work with a team that is fun, high-energy, and passionate about selling a diverse Event Center
• You will utilize your skills and experience in an environment that encourages creativity and building relationships with potential clients

What You’ll Be Doing

• Work hand in hand with the Kalamazoo Wings on development and strategies for ticket sales growth with season ticket holders, various other ticket plan buyers, and group sales
• Have a strong passion for driving revenue sales and guest service 
• Show passion to drive marketing and sales promotion efforts for Kalamazoo Wings
• Must drive group sales initiatives for both hockey and other events hosted at Wings Event Center
• Resolves customer issues to sustain long term guest engagement by making improvement recommendations to management
• Must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple tasks. This role also calls for the ability to work well with all levels of  leadership and associates
• Services existing business accounts obtain future bookings and establishes new accounts by planning and organizing daily/weekly/monthly work schedules to call on existing or future potential guests.
• Continuously improve the content, approach, and timing of outside sales calls by studying the potential market, consulting with the General Manager, and making adjustments for continuously improving the closing ratio.
• Sustains an organized approach and keeps the General Manager informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual segment analysis.
• Monitors competition by gathering current marketplace information on pricing, products, competitor deliverables, promotions, etc.
• Recommends improvements in products, services, packages, promotions by continuously evaluating results, actively seeking guest feedback, and observing competitive developments.
• Resolves customer issues to sustain long-term guest engagement by making improvement recommendations to management.
• Creates and sustains positive interactions with all associates by being a promoter of Greenleaf Hospitality vision, mission, and core values to all colleagues.
• Continuously improves one’s own professional and technical knowledge and skills by attending educational workshops, actively participating in regularly scheduled sales team meetings, reviewing professional publications, establishing personal networks, participating in professional societies, and seeking additional methodologies.

What You Need for this Position

• A Bachelor's degree is preferred but not required
• Previous experience with negotiating and creating contracts and proposals preferred
• Have a strong passion for driving revenue sales and guest service
• Show passion to drive marketing and sales promotion efforts for the Kalamazoo Wings and Wings Event Center
• Must be able to work in a fast-paced environment with demonstrated ability to manage and prioritize multiple tasks. This role also calls for the ability to work well with all levels of  leadership and associates
• Driven by purpose, mission, values, and has a sense of urgency
• Able to work closely with staff through strong communication and verbal skills
• Able to stand for long periods of time, up to 10 hours or more
• Able to stoop and bend
• Able to lift up to 40 pounds from time to time
• Able to safely work with potentially dangerous chemicals and equipment
• Able to comply with safety and health code standards
• Able to handle responsibilities that require repetitive motion tasks

What's in it for You

• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
• 10% Discount on GHG outlets
• Discounted hotel rates at Radisson Hotel Group branded properties worldwide
• Parental Leave Program (Full-Time Option)
• 401K with 100% match up to 3% (Full-Time option)
• Medical/Dental/Vision  (Full-Time option)