Kalamazoo Wings

Kalamazoo Wings

Game Operations Intern | Wings Event Center

Kalamazoo Wings - Intern
Kalamazoo · MI
Game Day/Event Staff · Game Operations/Presentation · Event Operations/Management
A Look Into Working at Wings Event Center
Working at Wings Event Center is an exciting opportunity to be part of a vibrant team that brings a variety of high-energy events to life, from thrilling hockey games to captivating concerts and community expos. Employees thrive in a dynamic, fast-paced environment where every day presents new challenges and experiences. Wings Event Center fosters a collaborative atmosphere, offering competitive benefits and opportunities for growth and development while ensuring that each team member plays a crucial role in creating unforgettable moments for guests. Join Wings Event Center and be at the heart of the action!

Responsibilities
What You’ll Be Doing
  • May include, but not limited to:
  • Collaborate with Game Operations & Community Relations Manager in the planning,implementation and execution of promotional themes; in-game entertainment and intermission activities by work ALL Kalamazoo Wings home games.
  • Works with Game Operations & Community Relations Manager in the creation of game-day scripts and event time outlines.
  • Assists with the production and execution of in-game promotional activities including but not limited to: event set-up and tear-down, selecting activity participants and Zamboni riders, arrangement of additional game-day entertainment performers, monitor activities associated with the K-Wings Kids Club and oversee interactive concourse tables.
  • Establish and strengthen relationships with business partners involved with game-day promotions.
  • Coordinating community events that may or may not be during game day.
  • Assist Wings Event staff with the distribution of promotional handouts/giveaways and coupon initiatives.
  • Support sales staff with the execution of game-day fan experiences.
  • Provide high level of customer service and hospitality for those in attendance at Kalamazoo Wings home games and/or Wings Event Center events.
  • Other responsibilities as assigned.

Qualifications
What You Need for this Position
  • The ideal candidate will be in pursuit of a college degree in Sport Management, Sports Marketing, Sales or a closely related field 
  • Ability to effectively present and share information/ideas amongst groups, game-day staff members, managers, business partners and all guests at Wings Event Center
  • Any previous experience working in sports, live entertainment events and/or customer service is a plus
  • Candidates must be comfortable working in a loud, fast paced and high pressure work environment
  • Your assignment will begin mid-September 2025 and end on or about 2 weeks after the 2025-2026 K-Wings season. The regular season ends in mid-April, with playoffs following into May.

What’s in it for You
  • Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
  • Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
  • 10% Discount on GHG outlets
  • Parental Leave Program (Full-Time Option)
  • 401K with 100% match up to 3% (Full-Time option)
  • Medical/Dental/Vision  (Full-Time option)

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