Jacksonville Icemen

Jacksonville Icemen

Coordinator, Adult & Youth Hockey

Jacksonville Icemen - Entry Level
Jobs in Jacksonville · FL
Ticket Sales and Services: Ticket Sales
Job Summary:
As part of the Zawyer Sports organization, the Jacksonville Icemen strive to provide affordable family sports entertainment with an emphasis on quality fan experiences, community engagement and producing a competitive sports team.  The coordinator of Youth and Adult hockey will be responsible for driving ticket revenue for the Jacksonville Icemen by supporting and leveraging the organizations Youth & Adult Hockey Strategy, its programs, and initiatives in collaboration with the Community Relations Department. Provide additional support in growing and developing relationships in the hockey community.
Essential Duties and Responsibilities:
  • Responsible for the oversight, development, and management of Jacksonville Icemen hockey ticketing initiatives to leverage and maintain revenue opportunities.
  • Collaborate with Community Relations to create and implement new revenue streams tied to strategic grassroots initiatives with our programs (all other local rinks) and Street Hockey Initiatives.
  • Develop, grow, and maintain strong relationships with key decision-makers in conjunction with Fan Development in the North Florida amateur hockey space, and work to expand ticket revenue opportunities provided by these programs.
  • Work with the Igloo & other local rinks to develop and sell ticket packages to adult leagues, tournament teams, camps, and other amateur hockey programming.
  • Create customized group outing packages by leveraging the Icemen fan experience packages, including mites-on-ice intermission and Rink of Dreams ice rentals, private Vystar dark day ice rentals, private meeting spaces and premium hospitality areas.
  • Sell Icemen ticket options including group tickets, single game premium hospitality areas, season ticket packages and special events, with a focus on youth and adult hockey programs and initiatives
  • Execute pro-active and personal touch points with customers and prospects, including but not limited to, outbound phone calls, e-mail correspondence, in-arena and out-of-office appointments, and interaction at exclusive customer events and home games, or through integration with current amateur hockey initiatives.
  • Generate leads independently through prospecting, canvassing, networking and referrals.
  • Maintain complete and accurate computerized records of all client interactions in the CRM database.
  • Work home games and other events to support ticket sales initiatives; this position requires working occasional weekday and weekend afternoons and evenings, occasional holidays, and assigned hockey programming initiatives through both Ticketing and Fan Development
  • Act as representative and liaison between the Community First Igloo and Jacksonville Icemen at local, regional, and national events
  • Other duties as assigned

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. Do you have 1-3 years of ticket sales experience?

  2. What are your salary expectations?