Ticket Operations Internship - Atlanta Gladiators | TeamWork Online
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Ticket Operations Internship - Atlanta Gladiators (Duluth · GA)

Atlanta Gladiators Jobs
Jobs in Duluth · GA
Internship: Internship
The Atlanta Gladiators are seeking a detail-oriented person for our Ticket Operations Internship!  The Gladiators compete in the state-of-the-art Gas South Arena which holds over 10,000 occupants.
The Gladiators are committed to developing future stars for our organization.
Responsibilities:
·         Learn and assist in all aspects of the Ticket Operations Department.
 
·         Fulfillment of ticket operation requests in collaboration with CRO, Ticket Operations Manager and Ticket Sales Team.

·         Administrative duties such as filing, fulfillment of orders and organizational duties.

·         Assist in annual season ticket renewal process including management, structure, distribution, and communication. Also, assist in distribution of season ticket packages.

·         Provide support to ticket sales team in the ticket resolution and customer service. 

·         Provide excellent customer service and care to all customers and prospects via phone calls, emails, and in person.

·         Maintain database/targeted lists of sales leads for marketing and sales purposes.

·         Manage ticket inventory including holds and reserved seats.
 
·         Work in the Box Office on game nights, assisting with will call and customer service.

·         Build and foster relationship with past, current, and potential clients.

·         Work with the front office team to achieve the objectives of the ticket sales, corporate development, marketing, and community relations departments.

·         Assist with additional ticket operations duties as assigned.

Work environment
The duties of this position are performed indoors and outdoors.  The noise level in the work environment is usually moderate to loud to during events and minimal during non-events

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.