The Top Shelf:   

The Rockford IceHogs are looking for passionate individuals to join us for the 2025-26 hockey season that includes 36 home games in addition to the American Hockey League All-Star Classic, a two-day event being hosted at Rockford’s BMO Center on Feb. 10-11, 2026. These are game day positions that help raise money for the IceHogs Community Fund, which supports numerous organizations in the region through grants and sponsorships. 

These are fan-facing, customer service-oriented positions operating our FanZone table and our Spin-to-Win game and selling 50/50 raffle tickets. In this position you will likely rotate in each of those roles from game to game. 

Assigned tasks may include but are not limited to:

Fan Zone

• Promote a positive fan experience and work as part of a fast-paced, creative team
• Greet all members and guests with pleasantries as they enter and exit the arena
• Sell 50/50 raffle tickets at the table
• Assist fans with mobile purchases for Hamboni rides and Jersey Raffle
• Coordinate requests for video board announcements (birthdays, anniversaries, etc.)
• Assist in distribution of promotional items as requested
• Take part in pre-game preparation, in-game implementation, and post-game duties to effectively complete assigned tasks
• Answer all fan questions accurately and professionally to enhance their experience
• Assist other departments with game-day initiatives as and any other duties as assigned
  

Spin-to-Win

• Educate IceHogs fans on the impact of the Spin-to-Win game and invite them to participate
• Take ownership of the Spin-to-Win during assigned times and ensure efficient and accurate transactions
• Promote a positive fan experience and work as part of a fast-paced, creative team
• Greet all members and guests with pleasantries as they enter and exit the arena
• Assist in distribution of prizes and restocking of prize tables
• Take part in pre-game preparation, in-game implementation, and post-game duties to effectively complete assigned tasks
• Answer all fan questions accurately and professionally to enhance their experience
• Assist other departments with game-day initiatives as and any other duties as assigned

50/50 Seller

• Sell 50/50 tickets on the move throughout the arena
• Educate IceHogs fans on the impact of the 50/50 raffle and invite them to participate
• Promote a positive fan experience and work as part of a fast-paced, creative team
• Greet all members and guests with pleasantries as they enter and exit the arena
• Assist in distribution of promotional items as requested
• Take part in pre-game preparation, in-game implementation, and post-game duties to effectively complete assigned tasks
• Answer all fan questions accurately and professionally to enhance their experience

Assist other departments with game-day initiatives as and any other duties as assigned

Player Stats and Qualifications:   

Must be at least 18 years of age

• Should be passionate about customer service, display an outgoing and positive attitude, and be comfortable interacting with fans in large, crowded, arena environments. 
• Should have excellent teamwork skills, effective communication skills and exhibit a willingness to help your co-workers succeed
• Should exhibit a genuine enthusiasm for community involvement within the sports industry
• Professionally represent the IceHogs brand while on duty