Job Title: Coordinator, Programs
Department: Social Impact and Outreach; Foundation
Reports To: Manager, Programs
Location: Chicago / United Center (In-Office)
Hours: Standard business (9:00 am - 5:00 pm / Mon – Fri) with occasional evening and weekend availability as required to manage program events and activities.
Status: Exempt
# Direct Reports: None
Compensation: This role is budgeted to receive an annual salary of $50,000 – 55,000, with the final offer commensurate with experience and qualifications.

The Chicago Blackhawks is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. We are committed to providing reasonable accommodation for individuals with disabilities. ?

Role Summary:

The Coordinator, Programs serves as the lead program coordinator to drive impact and purpose in our community with key strategic partners across the Foundation pillars through our programmatic strategy. The Coordinator, Programs is a highly organized, self-starter that will independently manage operational relationships and is responsible for ensuring seamless execution of all programs that support the vision of the Foundation.

Primary Responsibilities:

Annual Planning, Goalsetting, and Progress Monitoring:

• Develops annual goals and sets the execution strategy for programs across our Outreach initiatives in close partnership with Manager, Programs.
• Leads needs assessments with our community partners in our programs and uses data to inform decisions that enhance broad engagement across our fan stakeholder wheel (including key strategic stakeholders like Chicago Public Schools, Chicago Park Districts, Boys and Girls Clubs of Chicago, and all community centers)
• Establishes and oversees evaluation frameworks that measure immediate success and long-term program effectiveness.

Chicago Blackhawks Foundation Outreach Engagement and Coordination

• Leads middle school focused leadership program (LEAD), focused on driving implementation and evaluation of three-year program with Chicago Public Schools and local community centers
• Leads workforce development program GameChangers, and the additional Hospitality Navigator program with local high schools and partnerships with Levy, Malcolm X and UHICHI
• Leads Sauk History Curriculum program and manage relationships to drive impact with Chicago Public schools, Field Museum, Gichigammiin Museum, Rockford Public Schools
• Drives year-round partnership engagement with inclusive hockey teams and school partners including all engagements to support relationships including Red and White Game (Warriors); Special Hockey tournaments, practices, and holiday parties; Chicago Gay Hockey Association volunteer engagements; etc.
• Manages all programming and vendor relationships and tasks to drive towards long-term successful partnerships
• Act as liaison between internal stakeholders including but not limited to Corporate Partners team to ensure fulfillment of contracts with Pepsi, United, Constellation Energy, etc.
• Oversees all implementation of all program related engagements at Fifth Third Arena including celebrations and on-site professional development for students
• Manages all necessary information and data to support tracking of budget, operations, and logistics to ensure successful vendor and partnership relationships, reporting all information to Manager, Programs

Qualifications & Requirements:

• 3+ years of program, community relations or non-profit experience;
• Strong organizational skills in order to manage people and resources to complete projects; able to multitask and plan with an inclusive lens;
• Demonstrated ability to maintain effective relationships and partnerships and communicate effectively with a variety of internal and external stakeholders, including executive-level/constituents;
• Ability to foster a positive team culture, work well with and collaborate across teams within an organization;
• A demonstrated ability to manage effectively towards outcomes, including setting and supporting drive towards long-term & short-term goals;
• Demonstrates excellent personal motivation and encourages others to be motivated and enthusiastic; shows persistence and overcomes obstacles
• Identifies and resolves issues in a timely manner; ability to develop solutions quickly and effectively
• Ability to build trust inside and outside the organization; conduct work through honest communication and maintain the organization’s values
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside of the organization; creates and builds positive and productive relationships
• Responds quickly and effectively to changing trends and circumstances; embraces changes and welcomes fresh perspectives
• Strong verbal and written communication skills
• Bachelor’s degree from an accredited college or university
• Ability to adapt to occasional variations in schedule including working nights, weekends, and holidays as business needs dictate based on the event calendar.
• Demonstrates our organizational values of integrity, curiosity, empathy, collaboration, and originality.

What It’s Like Working Here:

The Chicago Blackhawks experience isn’t just on the ice. Our office, located in the United Center, promotes a fun, engaging, fast-paced and collaborative atmosphere where we can celebrate both hockey and each other. Our commitment to curating an environment where all individuals feel empowered to bring their best self to work each day can be seen throughout our organization. Whether you are a job seeker looking to join the organization, a current member of our amazing team, or someone looking to help support our mission, our goal is the same – to reimagine the potential of hockey through memorable, inclusive experiences.

Perks and Benefits:

Competitive total rewards package, full benefits (medical, dental, vision, 401k matching, paid life insurance), employee assistance program (EAP), comprehensive PTO package, social events, volunteer opportunities, and learning and development. Employer-paid breakfast, lunch, parking, on-site gym and training classes, employee ticket program, and more.

The Team:

Chicago Blackhawks started their journey as one of the NHL’s “Original Six” professional ice hockey teams in 1926. Members of the Central Division in the NHL’s Western Conference and six-time Stanley Cup Champions (1934, 1938, 1961, 2010, 2013, 2015), the team calls the United Center home.

Each day the Team works to uphold our mission to reimagine the potential of hockey. At its core, the team and greater organization uphold its mission through its core values centered around integrity, curiosity, empathy, collaboration, and originality. They are fiercely dedicated to evolving and delivering new and legendary fan experiences and captivating new and diverse audiences, both on and off the ice. As part of their unwavering commitment to drive impact and purpose in the Chicago community, the organization opened the Fifth Third Arena (the team’s official practice facility and community space for youth hockey development), continues to make expansions to the Chicago Blackhawks Foundation, and acquired the AHL team the Rockford IceHogs.

The Chicago Blackhawks continue to grow in its commitments to honor and celebrate Black Hawk's legacy by offering our platforms, making meaningful contributions, collaborating with Native American people, and reimagining ways to support the many Native American people and communities they live amongst and alongside. They engage in this work through their formal partnership with Black Hawk’s ancestral tribe, the Sac and Fox Nation of Oklahoma, which the tribe established with the Chicago Blackhawks in 2021.