The Suites Supervisor is responsible for overseeing event day Food & Beverage operations of the Suites, Loge Boxes and as necessary two (2) Club stands including In-Seat Service.
Duties include but are not limited to:
- Coordinating and instructing part time employees to perform tasks and responsibilities according to management philosophy
- Assist with on the job training
- Take inventory of storage spaces to ensure they are fully stocked for any given event
- Entering and closing guest checks using point of sales system
- Restocking and delivering beverages, as well as monthly inventories.
- Adhere to proper cleanliness, alcohol control and general safety guidelines within these areas by following State and Local Government regulations.
- Provide exceptional customer service for all guests, maintain good working relationships with management and part time staff.
Qualifications
Must be at least 21 years old. Must have excellent communication, customer service skills as well as exceptional attention to detail. Food and Beverage experience is strongly preferred. Must have good cash handling skills.
Must be able to stand for extended periods of time including walking up and down stairs, pushing carts and the ability to lift up to 50 pounds.
A flexible work schedule is required for the position including 85% monthly availability (must be available for any 5 or more days of a standard work week) for all booked events (hockey, basketball, concerts and family shows) scheduled on nights, weekends and holidays. Must be available to report for each shift 3 to 4 hours prior to the event time (i.e. 3:00 pm report time required for a 7:00 pm event). Event times will vary.
Must pass a criminal background check.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Hurricanes Holding, LLC reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Hurricanes Holdings, LLC may require an employee to perform duties outside his/her normal description. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
