Delaware North Boston Holdings is seeking a full-time Salesforce Manager to support our team at TD Garden in Boston, Massachusetts, home to world-class sports and entertainment. As Salesforce Manager, you will lead improvements to our Salesforce CRM, working closely with Sales, Marketing, and Analytics teams to turn data into insights that support revenue growth.

You will help simplify processes, support system users, and enhance performance across ticketing, partnerships, and client engagement.

If you are a collaborative, data-driven professional who enjoys improving systems and supporting team success, apply today.

Minimum – Anticipated Maximum Base Salary: $75,000 - $101,200 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Own the day-to-day administration and long-term configuration of Salesforce CRM and integrated sales technologies
• Design and implement system enhancements that improve sales workflows, data accuracy, and reporting
• Partner with sales leaders to support pipeline management, revenue initiatives, and sales performance insights
• Build and maintain dashboards and reports that provide clear and actionable insight
• Establish and enforce data standards to ensure clean and reliable account, contact, and opportunity data
• Lead training, onboarding, and user support to drive strong adoption and effective system use

• Bachelor's degree or equivalent experience
• Minimum of three years' Salesforce administration experience
• Strong skills in SQL, Excel, PowerPoint, data analysis and reporting
• Experience supporting CRM data governance, system integrations, and sales reporting in high volume or enterprise sales environments
• Strong communication skills with the ability to manage multiple priorities in a fast-paced setting

Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England’s largest sports and entertainment arena, TD Garden is the home of the storied NHL’s Boston Bruins and NBA’s Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.