Delaware North Sportservice is seeking an experienced and dynamic Director of Premium to lead all premium hospitality operations at the brand new Miami Freedom Park in Miami, Florida. This leader will oversee all premium spaces - including clubs, suites, and VIP environments - playing a key role in shaping the guest experience from day one. As part of the opening leadership team, the Director of Premium will bring a passion for elevated service, a commitment to team development, and the ability to set the standard for an exceptional premium program in one of Miami’s most exciting new venues.

Minimum – Anticipated Maximum Base Salary: $81,900 - $110,600 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Provide strategic oversight of all premium areas, including clubs, suites, and VIP spaces, while assisting in establishing and implementing both current and long-term organizational objectives, plans, policies, and budget priorities
• Cultivate strong, collaborative relationships with license partners and ensure premium guests receive consistently elevated, memorable experiences that reflect the standard of Miami Freedom Park
• Lead and support unit management teams while ensuring the effective supervision of all premium area team members, maintaining adherence to company policies, procedures, and service standards
• Guide the development and approval of pricing, product offerings, and portioning strategies for all premium services within the venue’s established profit plan
• Work closely with the Executive Chef and culinary team
• Build and maintain strong client relationships by serving as a trusted point of contact, ensuring prompt communication, issue resolution, and a positive overall client experience
• Ensure all premium operations comply with federal, state, and local regulations related to liquor service, sanitation, payroll practices, employment standards, and operational safety

• Bachelor’s degree in hospitality, hotel management, business, or a related field preferred; equivalent experience considered
• Extensive background in premium services within sports, entertainment, or large-scale event environments
• At least four years of experience in food and beverage, hospitality, or a related management role with a strong emphasis on premium operations
• Strong entrepreneurial mindset with proven financial management and budgeting capabilities
• Demonstrated ability to coach, mentor, and develop a diverse workforce while working both independently and collaboratively
• Excellent organizational and time management skills, along with strong written, verbal, and interpersonal communication abilities
• Track record of delivering exceptional guest service and elevating the overall premium experience

Miami Freedom Park is a state-of-the-art soccer stadium and entertainment destination in South Florida, opening in 2026 as the future home of Inter Miami CF. Delaware North will lead stadium concessions and premium food and beverage services, delivering innovative culinary experiences that celebrate Miami’s vibrant culture while elevating classic stadium favorites. The venue will host world-class soccer matches, concerts, and live entertainment year-round. 

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.