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Aquatics Program Manager
The St. James – Springfield, VA
Full-Time | Leadership Role | Program Development & Oversight
Why This Role Matters
The Aquatics Program Manager is the architect behind the swim programs, lessons, and recreational offerings that drive engagement across our flagship Aquatics Center. This role shapes not only what we offer—but how we offer it. From first-time swim lessons to seasonal events and competitive prep, your leadership ensures quality, consistency, and community alignment. If you're passionate about building meaningful programs that serve families, athletes, and partners alike—this is your next move.
What Sets Us Apart
- Facility Scale: Operate within a 700,000-gallon competition pool and a 6,000 sq. ft. indoor water park
- Multi-Program Reach: Manage instructional programs, special events, and recreational use under one umbrella
- Cross-Functional Collaboration: Coordinate with Safety, Camps, Events, and Membership to build dynamic experiences
- Program Ownership: You’ll design, evaluate, and refine the schedule, curriculum, and communication systems
- Community-Centered: Serve the Northern Virginia region through thoughtful, engaging, and high-quality offerings
Key Responsibilities
- Lead the planning and implementation of aquatic programs, special events, and seasonal activities
- Monitor attendance, satisfaction, and performance metrics to inform program improvements
- Coordinate swim lesson schedules, instructor staffing, and facility availability
- Collaborate with Marketing and Membership teams to promote and communicate offerings
- Maintain participant records, calendars, and registration systems
- Ensure alignment with safety standards, operational policies, and brand expectations
- Support interdepartmental partnerships to enhance birthday parties, group rentals, and camps
- Develop and maintain internal program documentation, SOPs, and seasonal calendars
- Support staff development through scheduling, mentorship, and performance feedback
What You Bring
- 3+ years of experience designing and managing aquatics programs or recreational instruction
- Bachelor’s degree (or equivalent combination of education and experience)
- Strong knowledge of swim instruction formats, customer service models, and program evaluation methods
- Excellent communication and administrative skills
- Experience using registration software, spreadsheets, and scheduling tools
- ARC Lifeguard and CPR/AED for the Professional Rescuer required
- WSI and Certified Pool Operator (CPO/AFO) preferred
The Opportunity
This is a leadership role within a regionally respected Aquatics Center. You’ll drive program quality, expand engagement, and play a direct role in the participant experience. If you're ready to take ownership of programming in a facility that values structure, safety, and service—this is your lane.
Apply Today
The St. James is an Equal Opportunity Employer committed to diversity, programming excellence, and guest-focused service.
