Department | Performance Health
Work Location | Remote US
Reports To | Vice President, Performance Health Regulations and Resources (VP, PH, R&R)
FLSA Classification | Exempt
The Coordinator, Performance Health Administration is responsible for the management of all Performance Health resources inclusive of the Performance Health Zone, policies, procedures, protocols, and document inventory management.
If the candidate meets the required skill set they would also fill the role of Primary Health Care Provider (PHCP) at select WTA Tournaments throughout the year. This PHCP should uphold the WTA vision, mission, philosophy, policies, and standard of care. Provides tournament coverage comprehensive care for elite athletes, inclusive of prevention, injury assessment, treatment and therapeutic exercise/intervention and follow up.
Essential Duties & Responsibilities:
- Create, develop, and maintain departmental policies and procedures.
- Document inventory management of all Performance Health resources (e.g., policies, procedures, educational content, digital content etc.).
- Assist with the development and maintenance of medical protocols.
- Coordinate, develop and maintain Performance Health content on WTA Zones.
- Assist in the creation of digital content for WTA platforms.
- Manage [email protected] inbox inquiries.
- Participate in weekly Performance Health Admin team meetings.
- Design and develop presentations; create and/or assist in creating collateral materials; oversee WTA guidelines are met department wide.
- Assist in the coordination of Performance Health meetings and retreats as requested
- Work closely with VP, PH, R&R to carry out daily operations and special projects
- Provide such other similar services as WTA may reasonably request.
Education and Experience:
- Minimum academic education requirements include a Bachelor of Arts or Science degree.
- Experience in project management
- Experience in clinical/healthcare administration or related filed
- Preferred licensed physical therapist and/or NATA BOC certified athletic trainer (or the international equivalent specializing in sports medicine that meets the needs of the essential skills and qualifications).
Required Skills, Competencies, and Core Values:
- Excellent oral and written communication skills
- Must possess strong interpersonal skills and ability to work effectively with a diverse population including, but not limited to administrative staff, corporate partners, and professional advisors
- Ability to deal with non-routine matters and special projects with minimum and/or specific instructions
- Ability to properly handle confidential information and communicate only to intended audience, especially pertaining to medical/health records
- Have a basic knowledge of and be comfortable and proficient in using all aspects of Microsoft Office and common analytics/reporting software programs and platforms.
- Fluent in SmartSheet (preferred)
- Good analytical and problem-solving abilities, as well as the ability to search through large data sets for targeted information, break down, understand, and examine complex data-related problems using rigorous best practices research methodology, define solutions, and implement/report them using descriptive and advanced quantitative methods.
- Must possess strong leadership skills
- Exceptional organizational skills with attention to detail, accuracy, and time management
- Able to manage a multitude of projects producing quality results
- Uphold WTA Core Values: Be Progressive, Collaborative, Passionate, and show Integrity. These core values set the tone in everything we do, help us succeed on and off the court, make a difference in the community and create a premier, compelling global sport entertainment experience. It is essential that the person in the position fully commits to and maintains these core values, so that we can all constantly and consistently move forward in the same direction – Together.
Little to none (less than 10%)
Position Type/Work Schedule:
Full Time, 40 hours a week. Typical schedule will be Monday-Friday.
Work Environment/Physical Demands:
Work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.
The employee is required to sit for long periods; use close/distant vision; hear using the telephone; bend at the waist and knee; communicate verbally and electronically with worldwide constituency; use hands and fingers to operate a computer and telephone keyboard. Must be able to lift 50 lbs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.