Who We Are
It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 224 million television viewers worldwide, close to 40 million online visits and more than 3 billion social media engagements in 2025, why not come and enjoy the thrill and excitement of working with our team?
The Role
The Player Operations Coordinator plays a vital role in ensuring a seamless experience for players leading up to and during the 2026 US Open. This position supports the Professional Tennis Operations team by managing administrative and operational tasks, coordinating logistics, and assisting with player services and event execution.
Dates: Monday May 4, 2026 - Friday September 18, 2026
- Provide operational and administrative support to the professional tennis operations and player relations team.
- Assist with general administrative duties, projects, and other various ad-hoc events related tasks as assigned.
- Assist with the player operations seasonal staff including uniforms, paperwork, and training.
- Assist with player area setup including office, locker rooms, fitness center, practice courts and other player related areas including ordering and inventory of supplies.
- Work with the facility operations team on needs in the player areas.
- Manage all rooms and keys.
- Assist with player communication documents.
- Assist with collateral and signage for player areas.
- Assist in execution of player gifting program.
- Liaise with external vendors for successful delivery of their services, as needed
- Conduct the physical setup and breakdown of all player spaces, including locker rooms, lounges, dining areas, and practice facilities. This may involve moving furniture, arranging equipment.
- Ensure a professional and welcoming environment for all players and their guests.
Who You Are
- Previous experience in a fast-paced sporting, entertainment, or hospitality event environment is required.
- Experience working directly with athletes or VIPs is a plus.
- Experience in an administrative support role, ideally in a fast-paced sports and entertainment environment.
- Competitive tennis involvement or strong knowledge of the sport preferred.
- High School Diploma or equivalent required; Bachelor’s Degree in Sports Management, Hospitality Management, or a related field preferred.
- Demonstrated ability to adapt and pivot as necessary in a dynamic and ever-changing environment. Must be comfortable with ambiguity and able to handle multiple tasks simultaneously.
- Strong analytical skills to identify problems, analyze situations, and develop effective solutions.
- Excellent written and verbal communication skills. Must be able to interact professionally and effectively with players, staff, and vendors.
- Exceptional organizational skills and attention to detail. Must be able to manage multiple tasks and prioritize effectively.
- Ability to lift and carry heavy objects, stand for extended periods, and work in a physically demanding environment.
- Proficiency in Microsoft Office/Google Suite.
- A strong work ethic, positive attitude, and willingness to go the extra mile. Must be a team player and able to work collaboratively.
- Must be available to work flexible hours, including evenings, weekends, and holidays, as needed.
What We Offer
Compensation: This is a non-exempt position with an hourly rate of $25.00.
Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.
Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday, allowing you to enjoy meals on-site during your shift.
Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.
Come One, Come All
We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!
USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.
