Position:            Marketing & Communications Coordinator
Classification:  Salary, Exempt
Reports to:        Director of Communications 

JOB DESCRIPTION

Summary/Objective
The Marketing & Communications Coordinator plays a vital role in advancing the Racquet Sports Professionals Association's (RSPA) marketing, communications, and public relations initiatives. This position supports the development and execution of internal and external communications, marketing campaigns, and promotional efforts that elevate the Association's brand, engage members and stakeholders, and advance the department's strategic goals, programs, and initiatives.

Essential Functions
• Serve as national staff contact for 17 Division Executive Directors regarding all communication and marketing sent to the membership divisions

• Assist in editing/proofing RSPA communications including monthly ADDvantage Magazine
• Create, schedule, and publish social media content while monitoring engagement and supporting initiatives that increase member engagement and brand awareness

• Assist in updating and maintaining RSPA website

• Assist with compilation of RPSA National Awards for Association’s annual World Conference
• Create and manage member surveys to collect feedback and insights that inform programs, services, and communications
• Draft email copy and assist with strategic development of email marketing calendar, including weekly email newsletters

• Assist with the development and implementation of marketing and promotional activities for the Association's annual World Conference
• Assist with the tracking of RSPA partner advertisement schedule
• Collaborate with and support RSPA staff across departments to assist with organizational projects, initiatives, and day-to-day operations as needed
• Other duties as assigned

• Bachelor’s degree in English, communications, marketing, public relations or related field
• 1-2 years of proven experience in marketing, communications, social media coordination, or similar experience
• Exceptional knowledge of public relations/communications strategies 
• Strong knowledge of social media platforms, trends and best practices
• Exceptional writing skills with proficiency in AP style and eye for detail
• Strong editing, proofreading, and copywriting abilities with exceptional attention to detail
• Experience creating and managing content for events. Event planning or trade show experience is a plus
• Proficient in MS Office Application (Word, Excel, PowerPoint, Outlook)
• Experience with social media management tools like Sprout Social
• Familiarity with email marketing and automation platforms
• Experience with Canva, Adobe InDesign and/or Photoshop

• Customer service mindset with a commitment to delivering a positive member experience
• Adaptable and flexible in a fast-paced environment with changing priorities
• Collaborative team player
• Strong time management and project coordination skills
• Strong organizational skills 
• Racquet Sports industry knowledge is a plus

 
Supervisory Responsibility
This role has no supervisory responsibilities.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This role routinely uses standard office equipment such as computers, printers, phones, photocopiers, and filing cabinets. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.  This position requires long periods of sitting at a desk using a computer.  This position may occasionally lift up to 25 pounds.

Position Type and Expected Hours of Work
This is a full-time salary exempt position. Days and typical hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. This position works out of our professional office in Orlando, FL and requires 4 days onsite (M-T) and 1 work-from-home day (F). 

Travel
This position may be asked to travel to and attend our annual World Conference for one week per year.  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO Statement
The RSPA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. The RSPA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, and recall, leaves of absence, compensation and training.
 
 The RSPA expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of RSPA employees to perform their expected job duties is absolutely not tolerated.