TPC River Highlands is a private golf club located in Cromwell, Connecticut, just outside of Hartford. As the proud host of the PGA TOUR’s Travelers Championship—the state’s largest professional sporting event—it stands as one of the premier destinations in the TPC Network. Alongside its championship golf course, the clubhouse offers an exceptional setting for events of all kinds, with scenic views, multiple event spaces, and two full-service kitchens. Known for its welcoming, team-oriented culture, TPC River Highlands delivers an outstanding experience for members, guests, and staff alike.

SCOPE/POSITION OVERVIEW

Deliver polished, attentive table service in a private dining environment. The Food & Beverage Server creates exceptional experiences by combining strong menu knowledge, thoughtful service, and a commitment to ongoing member/guest engagement.

QUALIFICATIONS

High school diploma or equivalent

Working knowledge of professional dining service standards and procedures

1–2 years of food and beverage service experience preferred

 

RESPONSIBILITIES/DUTIES

• Deliver warm, professional service that reflects TPC Values and enhances the guest experience
• Greet guests promptly, present menus, communicate specials, and take accurate food and beverage orders
• Serve food and beverages—including non-alcoholic and alcoholic offerings—in accordance with menu specifications, presentation standards, and TPC Brand Standards
• Maintain clean, organized, and fully stocked service stations before, during, and after each shift
• Perform assigned side work duties, including polishing, rolling silverware, restocking, and organization
• Open and maintain dining areas (dining room, grill, and pub), ensuring a clean, polished, and guest-ready atmosphere
• Accurately handle cash, credit card, and member charges; verify charges, authorizations, and account details per company policy
• Maintain accountability for daily par stock inventory
• Monitor and attend to guest satisfaction and communicate concerns or service issues to leadership promptly and professionally
• Follow all alcohol service guidelines (R.A.M./TIPS) and applicable State and Federal regulations; immediately report concerns related to guest intoxication
• Set up and break down dining and service areas as needed to support daily operations and special events
• Assist with special projects and perform other duties as assigned
• Represent PGA TOUR Golf Course Properties with professionalism and operate within all established guidelines

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear.  The employee must regularly lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.

This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned.  The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Travel

• Travel is not expected for this position.

Work Schedule Expectations

• This position requires early morning, late night, weekend and holiday shifts.

Supervisory Responsibility

• This position has no direct supervisory responsibilities.