TPC Network

TPC Network

Catering Sales Manager

TPC Network - Manager
Princeton · NJ
Food and Beverage: Restaurant/Catering Management
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Considered among the top private golf courses in New Jersey, TPC Jasna Polana’s par-72, 7,098-yard championship layout is situated on 230 acres of breathtaking countryside in the heart of Princeton.  The Gary Player designed golf course is the centerpiece to a unique private club boasting a variety of golf, dining, and hospitality amenities in a pristine and natural setting. The truly unique Clubhouse at TPC Jasna Polana features several dining and lounge areas as well as meeting rooms that are used to entertain members and guests. 

Tee up your career as a part of our team with the TPC Network!

The Catering and Lodging Manager’s primary focus is on new and returning sales for Food & Beverage Banquet and/or Lodging business, complete banquet event orders and event details, and Lodging Guest stays and associated special requests and event details.

QUALIFICATIONS

  • High school diploma or equivalent education, college degree preferred.

  • Thorough knowledge of general business, catering and sales procedures as would be acquired through at least four years of similar experience.

  • Must have previous customer service experience, high-end establishment experience preferred.

RESPONSIBILITIES/DUTIES

  • Networks in the local community. Maintains appropriate client and member files and contacts, including BEO files and guest reservation details

  • Primarily networks offsite generating and meeting new leads for banquet events

  • Sells the club against the local competition. Conducts market surveys to ensure club position in the local market

  • Develops and executes the strategic business plan for catering and lodging sales. Utilize software tools (Tripleseat and Jonas) to forecast revenue and business levels and help manage and track the sales process

  • Acts as the liaison between club and clients

  • Secures financial deposits and writes a letter to the client itemizing the initial discussions of the banquet contract and/or lodging reservations

  • Prepares banquet contract, estimates, and forecasts prices for the event. Prepares welcome letter, key packs, and ensures special room requests are executed. Communicates club policies to the client, in a pleasant manner making them feel welcome and at ease

  • Manages and maintains relationships with special event vendors (florists, rental companies, entertainers, etc.), prepares purchase orders, and reviews and submits invoices to ensure timely payment to such vendors

  • Calculates and ensures that event pricing, taxes and service charges are correct

  • Ensures timeliness and collections of all financial deposits and commitments

  • Contacts client to obtain/confirm all final guarantees (final # of guests) for the event

  • Orchestrates vendors' schedules and communicates delivery and set up times for decorating or theming the room

  • Assume responsibility as the manager/supervisor on the floor (front-of-house) as needed for banquets, ensuring food and service standards are maintained 

  • Assume responsibility for and assist in the cleanliness and proper set-up of dining room, meeting, guest, and banquet rooms, and check maintenance of all equipment in these areas

  • Visually inspects room(s) prior to the event

  • Maintains accurate records of current and previous clients utilizing Tripleseat and/or Jonas to maintain the process

  • Resolves client concerns with regard to the event

  • Reviews the client's invoice for accuracy and agreement with the contract. Recommends discounts if service or food was not up to clients' expectations

  • Assists Director of Hospitality in developing and executing marketing plan designed to grow our current banquet and lodging client bases while maintaining our preferred clients

  • Operates within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties INC and operates under all mandatory standards of operations as they relate to Food and Beverage and Lodging operations

  • Forecasts banquet/special event revenue

  • Writes thank you letter to the client

  • Special projects or other duties as assigned

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus.

An essential function of the job is to be able to comply with all applicable federal, state, and local safety and health regulations that would apply to this job.

 

This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

 

Travel

·        Travel is generally limited to the local area

 

Work Schedule Expectations

·        This position requires shifts as necessary based on business levels, including evenings, weekends, and holidays

 

Supervisory Responsibility

·        Does not manage staff