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We presently have an opportunity for a Field Technician within our Tournament Event Logistics Department.The Field Technician is responsible for maintaining the integrity from start to finish of the power systems, LED video screens, digital scoreboards, and statistical data collection components. This position will assist in troubleshooting and or problem resolution of the LED video screens or scoreboard during the event, with a focus on detail and clear communication with the event staff. The Field Technician will be responsible for testing all equipment prior to the event and will require 80 percent travel both domestic and international.
Qualified candidates will have the following:
- Technical Associate degree preferred, high school diploma or equivalent required
- Clean driving record and CDL required. Driving equipment to and from events across the US. Truck and trailer CDL required after 90 days. Full CDL required after 1 year
- Five years of related experience required, preferably in the following areas: outdoor construction, network/computer, military service, utility/power installation
- Prior customer service preferred
- Technical knowledge for set up, maintenance, and troubleshooting equipment
- Must be able to multitask and have strong organizational skills
- Ability to work effectively as an individual, but also in a team environment, military experience a plus
- Must have working experience with system repair, engineering tasks, and other troubleshooting activities
- Extensive travel required; teamwork, initiative, dependability and promptness; excellent communication skills.
- Driving equipment to and from events across the US. Truck and trailer CDL required after 90 days. Full CDL is required after 1 year.
- Responsible for installing, configuring, and troubleshooting LED video screens and audio systems at various events.
- Assemble and deploy scoreboards and their structures at athletic events when required.
- Oversee set up of power systems and equipment. Responsible for potential issue resolutions that can arise (e.g. weather, power, vendor support)
- Communicate with event staff to ensure the proper placement and function of equipment.
- Ensure all safety and competition protocols are followed.
- Responsible for the planning/determination of preliminary placement, and installation of ShotLink cameras, scoreboards, and other equipment
- Oversee set up for tournament power systems and equipment and be responsible for potential issue resolution that can arise (e.g., weather, power, vendor support)
- Direct vendors and coordinate with golf course superintendents, agronomists, and rules officials to ensure that proper placement and function of equipment and ensure all safety and competition protocols are properly in place for all events
- Engineer power insertion points/layouts for the ShotLink Power System and load balance the system to include amperage and voltage within specifications. Monitor and troubleshoot the system throughout events
- Troubleshooting power system solutions to ensure the integrity and functionality of the ShotLink Scoring System and conducting weekly system failover tests
- Responsible for maintaining a weekly inventory of propane generators, including regular maintenance and any repairs
- Responsible for installing, configuring and troubleshooting ShotLink Scoring system equipment, including cameras, laptops, and other equipment throughout the course to mitigate loss of data which would have an adverse effect on contractual obligations
- Provide first level support to solving and preventing power issues, data and circuit outrages and communication with the team and other departments to provide issue resolution in a prompt manner.
- Ensure proper set up and correct locations of ShotLink trailers, portable structure trailers, fiber trailers
- Manage and train to 200 ShotLink volunteers at each tournament
- Responsible for volunteer performance. Oversee assigned volunteers, determine volunteer ability to continue meeting expectations and address any potential issues/replacement when needed
- Ensure equipment for volunteers is maintained and working properly
- Assist with unloading, packing, and completing asset inventory
- On call responsibilities
- Mentor new Field Technicians and provide on-site training/coaching as needed.
- Special projects or other duties as assigned.
- Competitive wages including performance bonuses
- Medical/Dental/Life/Disability insurance
- Paid time off
- 401k with employer match
- Employer funded retirement plan
- Health Savings Account/Medical and Dependent Care Flexible Spending Accounts
- Wellness Program
- Membership to TPC Sawgrass
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.