The Cash Management Specialist is responsible for the handling and oversight of daily transactional cash activity for PGA TOUR, Inc., PGA TOUR Enterprises, and its affiliates. This includes recording and reporting all daily cash activity, from all related sources. This role is responsible for ensuring deposits are posting to proper accounts, processing and posting merchant accounts and ensuring check deposits are made in a timely and accurate manner. This role includes interfacing with customers, ensuring their payments are set up to route appropriately, and actively working on accounts receivable to support customer collections.

QUALIFICATIONS

• Associate’s degree in accounting or equivalent work experience

• Minimum of 3 years’ experience in a cash management/payment application role

• Superior skill level working with Microsoft Office, specifically Excel: ability to create pivot tables and analyze comparative data

• Experience working with ERP software, Workday knowledge a plus

• Customer service experience inclusive of working with outside clients and sales teams required

• Experience with AR follow-up and collections

• Ability to create AR ad hoc reports

• Knowledge of credit card processing platforms and payment reports is a strong plus

• Superior customer service skills

• Strong written and verbal communication skills

• Experience working with a digital event ticketing system a plus

• Ability to work a flexible schedule as necessary (to potentially include evenings to meeting business needs)

RESPONSIBILITIES/DUTIES

• Review and record daily cash deposits and payments from all related banking sources, checks received, and payment platform processors

• Perform remote deposit duties as required

• Perform cash application review and oversight

• Process credit card payments and refunds as required

• Process check/ACH/Wire Deposits

• Review and approve accounts receivable refunds

• Verity customer banking and support electronic payment transitions

• Manage customer inquiries and requests to support timely payment management

• Perform AR follow-up and customer collections

• Review and make recommendations to revise current processes

• Special projects and other duties as assigned