OHL Classic at Mayakoba Overview:

The OHL Classic at Mayakoba was founded in 2007 and made golf history when it became the first official PGA TOUR event staged outside the United States or Canada. The Mayakoba resort in Playa del Carmen, Mexico, annually receives 132 professional golfers competing in a four-round competition for a prize purse of US$7.1 million. Televised internationally to more than 200 countries and territories around the world, the OHL Classic at Mayakoba puts Mexico’s Riviera Maya and Cancun regions in front of millions of golf enthusiasts and has an enormous economic impact on the region.

Summary:

The tournament is seeking a Client Services Coordinator who will support the Tournament Manager with the coordination of hotel reservations, transportation, Pro-Am registration process, food and beverage and many other tasks necessary to properly service the event’s clients. This is a 3-month temporary position, beginning September 1 and concluding December 1, 2017.

Key Responsibilities:

Support the Tournament Manager in handling the availability of the room inventory at host hotels, including reservations and confirmations.
Support with the logistics of arrival/departure transportation of professional players, internal shuttles between host hotels, as well as transportation for all individuals and sponsors attending the event.
Support in the supervision of all aspects of the Food & Beverage operation in different hospitality areas and ancillary events (such as Fiestas and Pro-Am), including the decoration, follow-through, proper execution as stipulated on menus and contracts, coordination with different providers to assure the quality expected.
Support in the organization, direction and control of all responsibilities in the area of Client Services with the goal of assuring the quality and standards necessary for a PGA TOUR tournament.
Direct contact with clients, vendors, Pro-AM participants, etc.
Be prepared for last-minute changes requiring immediate action in the event of unexpected circumstances.
Assist with other tournament projects and duties as deemed appropriate and necessary.

Requirements:

100% fluency in both Spanish and English is REQUIRED; verbal and written.
Completed university degree or working towards completion in Business, Marketing, Sales, Event or Hotel Management, experience in hotel reservation is a plus
Highly effective communication skills, both verbal and written.
Willing to work long hours and extended periods without a day off in a fast-paced, stressful environment.
Ability to work in an intimate team atmosphere; maintaining a positive attitude.
Individual must be extremely detail-oriented and able to work under pressure and on deadlines.
Excellent organizational, time and project management skills.
Basic knowledge of planning, logistics and coordination of events.
Negotiation skills, proper handling of conflicts and effective communicator.
Familiarity with hotel reservations, transportation logistics and knowledge of food and beverage event.
Interest and knowledge of Golf, experience with golf tournaments or sporting events is a plus.