DESCRIPTION

Located in Southern Utah, the Black Desert Resort is a majestic new property which will host an annual PGA TOUR Event, beginning in October of 2024, and an annual LPGA Event, beginning in May of 2025.

Together with the Tournament Director, the Director of Operations is charged with the strategic planning, organization, budget, and execution of the entire tournament operations associated with conducting the PGA TOUR and LPGA Championships at Black Desert Resort. This role is responsible for delivering value, service, and a world-class experience while preserving high standards for the resort, players, guests, partners, volunteers, and other stakeholders. The Director of Operations will be expected to collaborate across all business units of the event, including Special Events, Tournament Services, Ticketing, Marketing, Business Affairs and Sales/Client Services. The Director of Operations reports directly to the Tournament Director of the Black Desert Championships.

The Director of Operations would be expected to relocate to Southern Utah. Candidates must have background in the operation of major events and ideally experience in the operational delivery of large professional golf tournaments.

RESPONSIBILITIES

Responsibilities include but are not limited to the following:

Oversee the planning and execution, in conjunction with the Tournament Director, of temporary operational elements required to implement a PGA TOUR and LPGA professional golf tournament including but not limited to: parking, transportation, bathrooms, security, environmental services, signage, catering, technology, temporary structures, security, and power
Manage, along with accounting, the invoicing, tracking, and budgeting of all operational areas with a focus of identifying cost-savings and efficiencies while continuing to maintain quality of the highest standards
Lead the design of the overall tournament layout, including hospitality venues, public areas, vendor compound, broadcast compound, entry/exits, and tournament support locations
Establish and maintain strong professional relationships with all external community stakeholders including, but not limited to, local city and state officials, host facility, neighborhood associations, homeowner associations and other personnel
Develop inventory and collaborate with Tournament Director and sales team on hospitality product mix, strategically evaluating the balance of revenue centers versus operational expense to ensure margins are maximized and decisions are made in the best interests of the organization
Assist the tournament staff with special projects, as deemed necessary including ancillary tournament and non-tournament week events (i.e., TOUR Press Releases, Media Day, Pro-Ams, Closing Ceremony, etc.)
Complete all mandatory PGA TOUR and LPGA operational checklists
Coordinate with Ticket Manager to review, compile, and distribute operational credentials and parking needs and oversee infrastructure for onsite Ticket Operations
Coordinate and execute entire broadcast program with the PGA TOUR, LPGA, and GOLF Channel, including broadcast compound, set-up of towers, access, etc.
Work with PGA Tour security, local law enforcement, and private security to develop and implement thorough onsite Health and Safety, Security, Weather and Evacuation plans
Contribute to the development, implementation, and fulfillment of the organization’s strategic plan

POSITION DETAILS

Full-time, exempt

Qualifications

Bachelor’s degree required
Four (4) to six (6) years of event operations experience in sports, ideally within professional golf
Excellent communication, organizational, project management and interpersonal skills
Strong work ethic and ability to work well under pressure while maintaining composure
Curious – seek knowledge and learn about the businesses
Ability to work in multiple environments (in the office and on the golf course)
Punctuality, and willingness to work a flexible schedule, including; extended hours, evenings, weekends, and holidays
Ability to be able to occasionally lift and/or move up to 40 pounds. While performing the duties of this job, the employee occasionally works in outside weather conditions
Must be proficient with MS Office software applications
Knowledge of Adobe suite, SketchUp, AutoCAD and other software applications, preferred but not required
Self-Starter – quick to absorb, analyze and confidently act on large amounts of information
Detail-Oriented – highly organized and flexible
Effective Communicator – able to present ideas clearly and with conviction
Professionalism – interact professionally with many different kinds of audiences and people
Understanding and respect for the game of golf

From two (2) months out, up to the week of the tournament, working conditions become fast-paced, stressful and long hours will be required. Full availability during Advance Week and Tournament Week is required by all staff members.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.