Valhalla Golf Club a wholly owned subsidiary of the PGA of America, advances the PGA’s objectives to promote enjoyment and involvement in the game, by providing accessible world-class championship golf courses, research, education, licensing and advisory services.

Working in a fun and professional atmosphere, we offer our employees competitive benefits and compensation and the opportunity to perform in an exciting environment. The PGA strives to provide a work environment that is respectful and supportive and allows a balance between professional and personal life.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Assist in all aspects of management of employees, including recruiting; interviewing, hiring, and training all golf shop and golf operations staff utilizing standard company procedures. Make staffing, disciplinary, and compensation recommendations to the department head.

Assist members and guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible.

Assume management responsibility in the Golf Shop during the peak periods ensuring service standards are maintained.

Assist with labor management and cost controls by planning for and scheduling labor to include Golf Shop and Outside Golf Staff as needed.

Oversee outside golf operations, ensuring Valhalla Golf Club standards and service levels are met. Work closely with the Outside Operations Staff and Club Administration to coordinate all golf related activities.

Promote golf by teaching and conducting player development programs (where applicable), and staffing club tournament events which are established by the Head Professional. Practice golf game and plays with members and guests as necessary.

Establish and administer the club tournament program. Assist in the development of promotional materials to communicate the programs to the members and guests as needed.

Assist in the development of the golf operations budget, the annual golf shop operating budget, and manage respective line items in accordance with budgets while controlling general expenses for the entire golf operation.

Maintain control of employee uniforms, ensuring that uniforms and name tags are always worn and kept in proper condition and readily available to employees.

Prepare monthly merchandise reports from the month-end reports. Check-in merchandise and ensure storage areas and merchandise displays are orderly, at par stock inventory levels and meet operating standards.

Assist with maintaining purchase order system, ordering, and receiving program to ensure proper quantity and price on all purchases. Assist with physical inventories as prescribed by Valhalla Golf Club.

Answer telephones clearly and concisely, to schedule future starting time reservations and communicate information in a pleasant and professional manner.

Practices safety on the job and ensures staff is doing the same.

SUPERVISORY RESPONSIBILITIES

Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.

Directly supervises employees in the capacity of Outside Operations, Starters, Course Advisors and Golf Shop Coordinators.

Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ability to effectively monitor and develop employees. Ability to provide effective written and verbal instructions, as well as the ability to carry out detailed written or verbal instructions independently.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's Degree (B.A.) from an accredited college or university or equivalent. Thorough knowledge of general business administration practices and professional golf operations practices and procedures as would be acquired through three years of similar professional golf experience in progressively responsible positions. Prior supervisory experience preferred. Working knowledge of golf course operations and practices necessary. '

Must be a PGA Class A Member in good standing.

COMPUTER SKILLS

Proficient in the use of Google Workspace, Microsoft products and point of sale system.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

DECISION MAKING SKILLS

Ability to make decisions in the best interests of Valhalla Golf Club. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to use logical or rational thinking to solve problems. Good organizational skills.

CERTIFICATES, LICENSES, REGISTRATIONS

Registered PGA Class A Member in good standing. First Aid certified preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position the employee must be able to visually inspect professional golf shop merchandise displays and outside operation golf areas, play golf with members and guests. Perform moderate physical work, may be required to lift up to 75 pounds of force occasionally, up to 50 pounds frequently, and up to 10 pounds constantly, performing such activities as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting and grasping for up to five (5) hours without sitting.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work in both the professional golf shop and outdoors overseeing outside operations. Potential exposure to wet and/or humid conditions and extreme heat, equipment movement hazards, misdirected golf balls and dangerous chemicals/solvents, pesticides, herbicides and fertilizers if proper safety procedures are not followed. The noise level in the work environment is, at times, moderate.

Working weekends will be a requirement of the position per work schedule.

We Offer:

Flexible hours, days, nights, and weekends
401k Plan offered to all staff
Golf privileges and the opportunity to learn the game
Discounts in Food & Beverage and in the Golf Shop

For more information on Valhalla Golf Club, please visit Valhalla Golf Club’s website at www.valhallagolfclub.com.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

PGA does not discriminate on the basis of race, color, creed, religion, gender, age, disability, sexual orientation, national origin, citizenship, veteran status, gender identity or expression, marital or familial status, genetic information or any other characteristic protected by federal, state or local law. In addition, to ensure full equality of opportunity in all operations and activities of the organization, every staff member employed by the PGA shall be selected under fair employment procedures that provide equal employment opportunities to all people. DFWP.

PGA Valhalla, Inc.