The PGA HOPE Program Coordinator will work collaboratively with the PGA HOPE Program Lead in delivering consistent and quality PGA HOPE programming across the United States. The PGA HOPE Program Coordinator will provide daily support to PGA Sections as they execute the flagship military program of PGA REACH, the 501 (c)(3) non-profit of the PGA of America.
RESPONSIBILITIES (include but are not limited to):
Create, manage and maintain all PGA HOPE communication tools such as program information pieces, website, press releases, program participant brochures, and overall program calendar.
Track data in order to create reports and other documentation necessary to successfully maintain all stakeholder relationships.
Manage PGA HOPE program digital photos, testimonials, program success stories for storytelling and program recognition efforts.
Responsible for coordination and distribution of monthly PGA HOPE newsletter to appropriate stakeholders.
Provide support for timely financial reimbursement processes related to PGA HOPE expenses.
Assist in communicating opportunities and encouraging participation from all PGA Sections and PGA Members in order to grow the PGA HOPE program and support the overall mission of PGA HOPE.
Serve as a supporting liaison with all PGA of America employees related to the successful development, implementation, and ongoing operations of the PGA HOPE program.
Assist in managing all PGA HOPE external stakeholder relationships including the Department of Veterans Affairs, corporate and individual donors, PGA HOPE Committee, and PGA REACH Trustees.
Assist in managing the business relationship with military non-profit partners, with an emphasis on assisting with the successful planning and execution of Patriot Golf Days.
Responsible for printing and shipping all PGA HOPE graduation cards and Veteran gifts.
Execute post-program and training reimbursements for PGA Section HOPE programs.
Provide support for the overall PGA REACH department including but not limited to assistance with fundraising events, donor recruitment, grant writing, trustee meeting attendance and participation, etc.
Research potential new military initiatives to add to PGA REACH programming.
Provide support for all future program expansion of PGA HOPE.
SHARED VALUES:
Embody the organization's shared values and help ensure the organization's values-based culture thrives by proactively identifying and addressing any shared values challenges and opportunities you are experiencing.
INCLUSION:
Employees are expected to contribute to a respectful and inclusive team environment by welcoming and respecting others’ beliefs, backgrounds, identities, abilities, and individuality to help ensure a supportive and engaging experience for Association Members, partners, customers, and guests. PGA of America respects the uniqueness of each employee and offers everyone the means to find their place and thrive.
SUPERVISION:
No supervisory responsibilities.
FINANCIAL RESPONSIBILITY:
Assist with PGA HOPE program budget management including budget creation, tracking, and input into the budget system.
EDUCATION AND EXPERIENCE:
High School Diploma or equivalent. Bachelor’s Degree (B.A) in Business Administration, Sports Management, Nonprofit Management or related field preferred.
Three years related experience in the military, business environment, not-for-profit, or sports industry. Golf industry background and experience in the military and/or Veteran space is preferred.
SKILLS, KNOWLEDGE AND ABILITIES:
Job Knowledge/Technology: Knowledge of the PGA of America and PGA Section structure or golf industry. Knowledge of the Veteran community and military community. Knowledge of community organizations, grant administration and program management. Knowledge of how to cultivate and maintain relationships. Ability to develop effective marketing and communications plans. Knowledge of Social Media. Knowledge of creating and understanding basic P & L statements. Working knowledge of disability inclusion is required. Knowledge of GSuite (or other technology).
Customer Focus: Meets the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with the customer in mind and establishes and maintains effective relationships with customers and gains their trust and respect.
Judgment: Makes sound decisions; bases decisions on fact rather than emotion; analyzes problems skillfully; uses logic to reach solutions.
Initiative: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares problems or opportunities in advance and undertakes additional responsibilities. Responds to situations as they arise with minimal supervision and creates solutions to problems.
Communication: Writes and speaks effectively; states own opinions clearly and concisely; demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind opinions; asks others for their opinions and feedback; asks questions to ensure understanding; exercises a professional approach with others using all means of communication; uses consideration and tact when offering opinions.
Problem Solving/Analytical Thinking: The ability to see the “big picture” in complex situations by linking information or by considering an abstract or longer-term perspective; ability to break down a problem, situation or process into its component parts; ability to understand the nature of those parts and their relationship to one another; ability to make thoughtful decisions in situations of uncertainty or risk.
Organization: The ability to manage multiple projects and determine project urgency in a practical way. Manage transition from task to task effectively.
Resourcefulness: The ability to identify opportunities to use resources that are already available or are easy/inexpensive to obtain; ability to consider the surrounding environment before making costly decisions; ability to use imagination and creativity to navigate difficult situations.
Collaboration and Teamwork: Works harmoniously with others to get a job done, responds positively to instructions and procedures and is able to work well with staff while maintaining relationships, which breed productive disagreement and debate.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Ability to travel up to 25%.
This position is not eligible for immigration sponsorship.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
PGA does not discriminate on the basis of race, color, creed, religion, gender, age, disability, sexual orientation, national origin, citizenship, veteran status, gender identity or expression, marital or familial status, genetic information or any other characteristic protected by federal, state or local law. In addition, to ensure full equality of opportunity in all operations and activities of the organization, every staff member employed by the PGA shall be selected under fair employment procedures that provide equal employment opportunities to all people. DFWP.
