Own and direct a portfolio of products to address customer needs that are valuable, usable, and feasible. Envision and create better ways to discover customer needs and value.
RESPONSIBILITIES (Specific areas of responsibility include but are not limited to):
Actively seek out customer and market insights that lead to high-value digital products.
Communicate and coordinator plans, status and training, both internally and to customers.
Write user stories, prioritize and manage the product backlogging, and perform release planning.
Ensure the creation of valuable products for customers; delivered on time and with great quality.
Hold a deep understanding of and collaborate across all aspects of the business: financial, marketing, sales, legal, partnerships, service customer environment, technical capabilities, user’s development product KPIs and plans to improve them.
Use and communicate product KPIs to assess business impact and drive progress.
Own and oversee the successful marketing and promotion of products throughout their lifecycle.
Own the overall design and user experience of products.
Select vendors and partners through RFP process and make/buy analyses, support and develop corporate relationships.
Mentor and train other team members on new technologies, design techniques, customer/market development processes, and product management practices.
Push the boundaries of technology to drive increasingly higher levels of engagement and value.
Use persistence and grit to push the business beyond its comfort zone via compelling evidence, constant, communication, and building bridges across functions.
Contribute to and objectively move the business toward its goals.
Employees are expected to contribute to a respectful and inclusive team environment by welcoming and respecting others’ beliefs, backgrounds, identities, abilities, and individuality to help ensure a supportive and engaging experience for Association Members, partners, customers, and guests. PGA of America respects the uniqueness of each employee and offers everyone the means to find their place and thrive.
Embody the organization's shared values and help ensure the organization's values-based culture thrives by proactively identifying and addressing any shared values challenges and opportunities you are experiencing.
No supervisory responsibilities.
No financial responsibility.
EDUCATION AND EXPERIENCE:
Bachelor’s Degree (B.A.) in product-related field of study or related field preferred. Master’s degree or further education or experience in a product development related field.
Ten years’ experience working with two or more from the following: web application development, databases, mobile application development, distributed and parallel systems, machine learning, networking, and/or developing large software systems. Agile, CSPO, project management, or equivalent experience with technical products, customers, and design. Significant product leadership of Agile teams building technical products based on data and customer insights with responsibility for creating value and delivering great design and UX. Expert design, problem solving, and troubleshooting skills. Active contributor and thought leader in the broader technology products industry.
Experience with one or more from the following: user story mapping, user journey maps, persona development, customer development, and entrepreneurship, lean UX, lean startup, dual track scrum.
SKILLS, KNOWLEDGE AND ABILITIES:
Knowledge of product development methods. Must have skill in operation of computer; skills in word processing and spreadsheet software applications; skills in the use of diagramming tools like Miro and presentation tools like Google Slides. Ability to define the features and requirements necessary to deliver a complete product. Ability to communicate and disseminate their vision to everyone effectively. Must have ability to maintain confidentiality of sensitive data and ability to logically structure processes and procedures. Must have knowledge of Google Workspace.
This position is not eligible for immigration sponsorship.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
PGA does not discriminate on the basis of race, color, creed, religion, gender, age, disability, sexual orientation, national origin, citizenship, veteran status, gender identity or expression, marital or familial status, genetic information or any other characteristic protected by federal, state or local law. In addition, to ensure full equality of opportunity in all operations and activities of the organization, every staff member employed by the PGA shall be selected under fair employment procedures that provide equal employment opportunities to all people. DFWP.
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