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Account Executive, Business Development
Department: Miami Open Ticket Sales & Service
Direct Supervisor: Manager, Business Development
Status: Full-time
Summary:
An Account Executive, Business Development for the Miami Open plays a crucial role in generating tournament ticket sales revenue through both virtual and face-to-face interactions. This position involves year-round engagement with potential clients to promote full tournament memberships and other sales opportunities.
Hard Rock Stadium is a premier entertainment destination located in South Florida. Home to the Miami Open, Miami Dolphins, Formula 1 Crypto.com Miami Grand Prix, and various world-class events, we strive to deliver exceptional live experiences that embrace the vibrant culture of our region.
The Miami Open is recognized as one of the leading tennis tournaments in the United States, classified as an ATP/WTA 1000 event. It attracts top-ranked international players and offers a unique blend of luxury brand activations within a lively social environment.
Location:
- This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL.
Responsibilities:
- Achieve and exceed sales department revenue goals focused on full tournament memberships for the Miami Open.
- Surpass personal new business revenue targets by utilizing a comprehensive approach that includes luxury memberships, general memberships, mini plans, suites, and group sales.
- Execute directed campaigns by prospecting for new clients, setting appointments, delivering sales presentations (both virtually and in-person), and closing B2B and B2C opportunities as directed.
- Maintain accountability for activity levels such as calls made, appointments scheduled, pipeline KPIs tracked, and revenue generated.
- Document customer interactions meticulously to align with organizational strategies.
- Participate actively in non-match day events as well as match events to engage prospects and provide exceptional client experiences.
- Diligently offer outstanding customer service while upholding high standards throughout all interactions.
- Complete additional duties or special projects as assigned by management.
- This role may require working non-traditional hours including weekends and game days due to event schedules.
- Embrace a collaborative team culture with a positive, competitive spirit.
Qualifications:
- A minimum of 1-2 years of experience in sales or consulting; experience within sports or hospitality industries is preferred.
- A genuine passion for seeking out new sales opportunities is essential.
- A proven track record of working effectively within a team-oriented environment.
- Strong verbal and written communication skills are required for effective interaction with clients.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is necessary for daily tasks.
- The ability to manage multiple priorities effectively while maintaining focus on important tasks is critical.
- Prior experience with Microsoft CRM and Archtics software is advantageous but not mandatory.
- A strong work ethic coupled with a desire to build a career in professional sports is expected from candidates.
- Bilingual candidates (English/Spanish) are encouraged to apply as it is considered an asset.
- Bachelor’s Degree or equivalent educational background is required for this position.
Featured Benefits:
- Medical, dental, and vision insurance
- Life insurance (including voluntary coverage for spouses and children)
- Long term disability insurance
- Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open
- Employee gym, subsidized lunch program, and discounts on a variety of products and services
- 401k, Paid time off (PTO) and company holidays
The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening.
It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.
