Essential Duties and Responsibilities
The Coordinator of Operations and Facilities will provide support to the Operations and Engineering staff with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, and work order management system.
· Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
· Conduct daily walkthroughs to ensure clean and organized spaces.
· Create, file, and organize purchase orders for various operations expenditures.
· Manage 24/7 Work Order system.
· Maintain complete and accurate inspection records.
· Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service.
· Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace.
· Schedule and manage repairs and maintenance, minor work, and other work requests, tracking to completion.
· Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
· Assist in the procurement of vendors and services as required.
· Coordinate the delivery of facilities and operations related items and act as the site key point of contact.
· Provide coordination and support events, meeting and conference facilities as required.
· Other duties that may include but are not limited to reception and guest support, mail and courier services, office supplies and equipment maintenance, management of building access passes, safety, and security support.
· Update and maintain accurate records and official documentation for the site/s including web pages where any other activities to support stadium operations, including, but not limited to moves/reconfigurations, events, reception, and building operations.
· Maintain and propose emergency response plans including evacuation, implementation of after-hours emergency response, and environmental health and safety.
· May perform other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Properly use all equipment needed to perform required duties.
· Provide mechanical and troubleshooting skills.
· Organize and prioritize work to meet deadlines.
· Ability to multitask effectively and manage competing priorities in a fast-paced environment
· Work independently, exercising judgment and initiative.
· Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
· Define problems, collect data, establish facts, and draw valid conclusions.
· Good written, verbal and computer skills.
· Organize and prioritize work to meet deadlines.
· Work extended and/or irregular hours including nights, weekends, and holidays, as needed.
Education and/or Experience
· Bachelor’s degree required.
· 2 years' experience in Facility Operations position.
· Previous experience in operating the following equipment: Genie Lift, Forklift, JLG Boom-lift, Scissor-lifts as well as other motorized lifting equipment is preferred.
Skills and Abilities
· Follow oral and written instructions and communicate effectively with others in both oral and written form.
· Remain flexible and adjust to situations as they occur.
· Work effectively under pressure and/or stringent schedule and produce accurate results.
· Must provide exceptional customer service.
· Must be able to effectively work with others.
· Excellent verbal and written communication required.
· Must be available for on-call, after-hours, and weekend support in a 24/7 environment.
Computer Skills
· Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS Word, and PowerPoint.
· Familiarity with CMMS (Computerized Maintenance Management Software) is a plus.
Other Qualifications
· Be licensed to operate a motor vehicle in the United States.
· Possess any licenses, certificates or training required by local, state, or national authorities for the operation of the equipment found in the facility.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation
Hourly: $24 - $26
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
