Houston Texans

Houston Texans

Gate Ambassador - Gameday

Houston Texans - Part Time
Houston · TX
Event Guest Relations · Game Day/Event Staff
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.


 

The Houston Texans is looking for players who want to make an impact on the Team.  We scout for players who are innovative, passionate, accountable, and those who are willing to work as a team player to contribute to the achievement of the Houston Texans' goal of becoming the most respected and most valuable professional sports franchise in the world.  

 

Qualified candidates interested in being considered for available positions should complete the online application as well as upload a resume.



The Houston Texans are seeking an individual for the position of Gate Ambassador - Gameday

 

Qualified candidates interested in being considered for available positions should complete the online application as well as upload a resume. 

The Houston Texans are looking for players who want to make an impact on the Team.  We scout for players who are innovative, passionate, accountable, and those who are willing to work as a team player to contribute to the achievement of the Houston Texans' goal of becoming the most respected and most valuable professional sports franchise in the world.  


   

The Texans CHARGE

Be Champions in Every Way by Cultivating Excellence and Fearlessly Evolving
 

The Texans Teammate Habits:

Dedication to the Team

Be Adaptable

Passion for Work

Win with Integrity

Own the Outcome
 
  Basic Function: 

Interact with guests at Texans and LSSE games/events to ensure the highest level of customer service is being provided during the entry process at stadium gates. 


   Duties & Responsibilities: 

  •  Available for all LSSE and Houston Texans games and events.
  • Knowledge of the gameday ticketing system but not limited to proper knowledge of iPhone/Android and utilizing the Texans App/Account Manager. 
  • Assist guests with finding their tickets in the Texans app/account manager and anticipate guests needs/questions to be most efficient when entering the event. 
  • Be welcoming and friendly to all guests that come in.
  • Exhibit a fun, friendly, guest service-oriented attitude and professional appearance; consistently providing exceptional customer service to all guests.
  • Maintain a working knowledge of stadium operations and procedures to effectively assist with general questions.
  • Perform various other tasks that may be assigned from time to time by the Guest Experience and Ticketing departments. 
  • Subject to reasonable accommodations, position requires routine face-to-face personal interaction with other Club personnel; therefore, job responsibilities must be physically performed in the Club offices and not in a telecommuting manner.

 

Position requires routine face-to-face personal interaction with other Club personnel and fans at NRG Stadium and/or NRG Park during Houston Texans football games and other Club events; therefore, job responsibilities must be physically performed in the Club offices and/or at NRG Stadium/NRG Park as may be assigned and not in a telecommuting manner. 

 
 

Subject to reasonable accommodations, position requires face-to-face personal interaction with other Club personnel and fans at Houston Texans home games, at other Houston Texans sponsored events held in and around NRG Stadium and/or NRG Park and at other locations in the Houston metropolitan area; therefore, responsibilities must be physically performed at the designated location and not in a telecommuting manner.