Philadelphia Eagles

Philadelphia Eagles

Pro Shop Retail Associate (Part Time) The Shops @ Rockvale - Philadelphia Eagles (Lancaster · PA)

Philadelphia Eagles Jobs
Jobs in Lancaster · PA
Retail/Licensing: Retail Sales Associate
Position Summary
The Retail Sales Associate contributes to total store results for the Eagles Pro Shop.  The main focus of this role is to provide a complete shopping experience for our customers, involving product knowledge and environmental involvement.
This position requires a flexible schedule to meet the needs of the business, including evenings, weekends, and holidays as needed.

 Reporting Relationships
  • This position reports to the Rockvale Pro Shop Manager.

 Position Responsibilities       
  • Achieve merchandise sales goals by providing outstanding customer service
  • Greet all customers promptly and courteously as they enter the store 
  • Direct customers throughout the store or to the specific area the customer requests 
  • Use a POS system to process sales
  • Process phone orders and coordinate product request from other Pro Shop locations
  • Maintain a clean and well-organized layout and ensure that all products are stocked and available for customers        
  • Support inbound shipment receiving 
  • Process inventory transfers and assist in back stock organization
  • Assist with inventory analysis of sales floor and back stock
  • Practice security measures that help prevent theft controlling inventory shortage
  • Practice safety consciousness at all times, including best practices related to preventing the spread of COVID-19

  • Flexible Schedule Monday thru Saturday 10:00am-8:30pm and Sunday 11:00am-6:30pm
  • Available to work up to 25 hours per week.  Can accommodate as little as 4 hours per week, but would otherwise average 8-20 hours, during football season, based on applicant availability.  Must be able to work one Saturday or Sunday weekly or two weekends a month.
  • High School Diploma preferred
  • Retail sales experience preferred
  • Ability to use a computer required
  • Able to safely lift boxes up to 40lbs. 
  • Standing for extended periods of time 
  • This position currently is subject to a COVID-19 vaccination requirement, subject to applicable law

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. What days of the week are you available? Are there any days you are NOT available?

  2. Have you ever worked in a retail environment before? What other applicable work experience would you bring to this role?

  3. Do you have previous customer service experience? Please share an example of a positive customer interaction you provided, or, if you have not worked in customer service, has been provided to you.

  4. Please share an example when you had multiple priorities and deadlines and how you were able to complete these tasks.

  5. Do you have reliable transportation getting to the Pro Shop in Lancaster PA?