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Manager, Stadium Event Operations
Department: Stadium Operations
Direct Supervisor: Director, Stadium Operations
Status: Full-time
Summary:
The Manager, Stadium Event Operations supports the day-to-day function of the Stadium Operations team and acts as primary on-site contact for assigned special events. This role is responsible for oversight of the Stadium Master Calendar and leads cross-functional relationships with both internal and external parties to ensure a high standard of hospitality for all events at Hard Rock Stadium.
Location:
This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL.
Responsibilities:
- Oversee stadium master calendar, manage the booking and scheduling process of all events and construction projects to provide real time updates and communication across the enterprise.
- Lead weekly meetings with internal teams to review staffing, vendor coordination, event set-up and breakdown and overall logistics for upcoming events.
- Responsible for providing event estimates, submitting invoices and assisting the Finance Department with settlements for all events.
- Oversee the Event Management Software program for booking all events.
- Serve as the on-site Stadium Operations contact for corporate and other special events by attending event planning meetings, client walkthroughs and overall execution of the event.
- Responsible for the management and development of all policies and procedures within the department to ensure a high-quality standard, cost effective approach and guest focused operation.
- Manage hospitality needs for major events including, but not limited to football, concerts, and soccer.
- Oversee the cleanliness and maintenance of all event spaces, public areas, and service areas.
- Create and communicate post event notes upon completion of event.
- Participate as manager on duty for assigned stadium events.
- Assist with Stadium CAPEX projects
- Performs other related duties as assigned.
Qualifications:
- 1+ year of full-time supervisory experience in facility management or special events.
- Bachelor’s Degree or equivalent combination of education and experience in a related area.
- Preferred AutoCAD software experience.
- Working knowledge of special event operations and facility management.
- Must be solution oriented and can work both independently and in a team environment.
- Strong organizational skills, time management, communication skills, and attention to detail.
- Ability to manage various projects and personnel simultaneously.
- Ability to work weekends, nights, and holidays.
Featured Benefits:
- Medical, dental, and vision insurance
- Life insurance (including voluntary coverage for spouses and children)
- Long term disability insurance
- Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open
- Employee gym, subsidized lunch program, and discounts on a variety of products and services
- 401k, Paid time off (PTO), and company holidays
The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening.
It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.
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