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Manager, Parking Operations - Miami Dolphins (Miami Gardens · FL)

Miami Dolphins jobs
Sports Jobs in Miami Gardens · FL
Facility Operations/Event Staff: Game Day/Event Staff
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Responsible for the management of all parking/transportation operations at Hard Rock Stadium to ensure the safest and most efficient ingress and egress to enhance the guest experience.   

ESSENTIAL FUNCTIONS:                                                                                                                      
  • Oversight of the recruitment and training of the event parking staff (over 275 employees).
  • Responsible for accurate account of labor spent for parking operations and maintaining operating expenses within the allocated budget for all events.
  • Implementation of procedures and controls for tracking revenue collection through our Park Hub handheld.
  • Maintains a thorough and on-going analysis of traffic data and adjust accordingly.
  • Always ensures appropriate and sufficient signage on roadways and on property to direct traffic patterns.
  • Develops comprehensive plan to provide useful tips on ingress and egress.
  • Coordinate’s acquisition of materials critical to the parking operation, including signs, uniforms, safety devices, traffic cones, barricades, temporary lighting, and sanitary facilities.
  • Interfaces with teams and other clientele who need special parking plans to help coordinate their activities and includes staffing requirements.
  • Responsible for employee parking for all game day employees and the coordination of employee shuttle bus transportation.
  • Communicates with Law Enforcement on a continual basis regarding traffic flow.
  • Responds at all guests’ questions, comments and complaints related to the parking operation at the stadium.
  • Attends all Stadium event production meetings and provides a synopsis of the pertinent traffic management programs.
  • Able to work special projects or perform other related management duties as assigned.

  • Bachelors’ degree from an accredited college/university and fours years related experience, or an equivalent combination of education, experience, and training.
  • Minimum five years strategic management experience in designing, implementing, and improving parking operations.
  • Previous experience managing a large parking operation (tens of thousands of         vehicles).
  • Experience in bus transportation logistics, including staging, routing, and loading.
  • Experience with major events at a busy venue. (i.e., Super Bowl)    
  • MOT certification preferred.                      
  • Proven guest experience.
  • The ability to communicate with and understand instructions from immediate Stadium management, law enforcement entities, etc.
  • The ability to work nights, weekends, and holidays and schedule dictated by events.

Physical Demands:                                                                                   
  • The employee is occasionally required to stand for extended periods during events.
  • The employee must occasionally lift heavy objects over 30 lbs. (i.e., cones, equipment)

Work Environment:                                                                                                                                  
  • The employee is occasionally exposed to moving mechanical parts and outside weather conditions.
  • The noise level in the work environment is usually moderate unless working events (game, concerts, F1 etc.); the noise level is loud.

The Miami Dolphins, South Florida Motorsports, & Hard Rock Stadium are proud to be Drug-Free Workplaces. Offers maybe contingent on successful completion of drug and background screening.

 It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.

ExperiencePreferred 4


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