About the Role
The Los Angeles Chargers are seeking a dynamic, motivated, and results-oriented professional to lead and develop our Inside Sales team. This position is ideal for a strategic leader with a passion for coaching emerging talent and driving performance in a competitive sales environment.
Key Responsibilities
The Manager of Inside Sales will play a critical role in shaping the future of our ticket sales department. Core responsibilities include, but are not limited to:
- Lead and manage the daily operations of the Inside Sales team with a focus on accountability, motivation, and goal achievement.
- Recruit, interview, hire, and onboard new team members with efficiency and care, ensuring a strong foundation for long-term success.
- Provide ongoing coaching and development through structured training programs, 1-on-1 mentoring, and performance feedback.
- Conduct weekly departmental meetings and staff huddles, along with bi-weekly individual goal-setting sessions.
- Implement engaging sales contests and incentive programs that drive team performance and morale.
- Develop and execute strategic ticket sales campaigns, including Season Ticket Memberships, Mini-Plans, Group Outings, and Suite Rentals.
- Collaborate across departments to ensure seamless integration with CRM systems, ticketing platforms, marketing initiatives, and sales events.
- Work closely with senior sales leadership to establish individual sales goals, career roadmaps, and team-wide objectives.
- Assist in planning and executing in-person sales events throughout the season, including at games, training camps, off-site functions, and at the Chargers’ facilities at SoFi Stadium and El Segundo.
Qualifications
- Bachelor’s degree required, preferably in Business, Sports Management, or a related field.
- 3–5 years of successful experience in sports ticket sales preferred.
- Demonstrated leadership experience with a track record of coaching and developing sales professionals.
- Strong communication, organizational, and interpersonal skills.
- Self-starter with the ability to work independently and take initiative in a fast-paced environment.
The Los Angeles Chargers are committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to ancestry, race, color, religion, sex, gender, gender identity, gender expression, national origin, age, disability, medical condition, marital status, military or veteran status, genetic information, sexual orientation, or other status protected by applicable federal, state, or local law. We believe diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
