We are looking for an excited, dependable  IT Support Fellow to assist our Information Technology department. If you are passionate about technology, please apply!  

Note: This is a 12-month assignment, with the opportunity to extend for another 12-months.

Key Responsibilities:  

• Manage and maintain IT ticket board; prioritizing and executing tickets on a daily basis
• Maintain service level on ticket response times
• Monthly on call rotation
• Maintaining system and network related inventory 
• Upkeep of office inventory
• Maintain & organized office and data centers 
• Inspect all IT Assets for usability 
• Remove any unused technology from office floor
• Assist with Tier 1 support at Agoura Hills and CLU office locations
• Install, upgrade, license & troubleshoot applications on Windows and Apple devices  

Skills & Qualifications:

• Bachelor’s degree in information technology or computer science preferred, but not required
• Previous work experience as an IT support specialist is a plus
• Self-motivated, positive attitude, great work ethic  
• Excellent verbal and written communication skills 
• Ability to organize and prioritize tasks
• Strong problem-solving skills and attention to detail
• Basic understanding of Azure Active Directory and the Office 365 suite
• Understanding of network topology  
• Ability to install and configure Windows OS & Mac OS
• Understanding of Windows & Mac desktop in a network environment

Additional Requirements:

• Must be available to work weekends and holidays during the football season (August to February).
• In carrying out your responsibilities, you may be asked to complete physical tasks such as kneeling, walking, reaching overhead, pushing, or carrying up to 40 lbs. of equipment.

Salary Range: $66,600

The Los Angeles Rams are proud to be an Equal Opportunity Employer.

We strive to create a sense of belonging for all employees by fostering a culture of respect and inclusion, empowering everyone to be their true selves.