The Director of Game Operations will lead the planning, execution, and continuous improvement of all game-day and event operations for the IAL’s Las Vegas Rockers, ensuring high production standards, operational efficiency, and an outstanding fan experience. This role requires strategic leadership, exceptional organizational skills, and the ability to execute under tight timelines in a dynamic live-sports environment.

The Director of Game Operations works collaboratively with the Head Coach, Marketing, Broadcast, Facilities, and Logistics teams and plays a key role in integrating league-wide operational standards and best practices.

Key Responsibilities

Oversee all aspects of game-day planning and execution, including run-of-show, timelines, event staff, and logistics
Lead development and implementation of operational protocols, checklists, and contingency plans
Coordinate with cross-functional partners: facilities (Orleans Arena), ticketing, security, broadcast, media, sponsors, and sponsors’ partners
Manage premium experiences, in-game entertainment elements, promotional activations, and fan engagement initiatives
Supervise and train game-day staff, contractors, and volunteers
Lead post-event debriefs to identify opportunities for operational improvements
Ensure compliance with league rules, safety guidelines, and championship operational standards
Support travel-related operational planning on away games when required

Qualifications

Bachelor’s degree in Sports Management, Event Management, Business, or a related field (or equivalent experience)
5+ years of experience in live event operations, ideally in professional sports, arena football, or major entertainment events
Track record managing complex live event logistics and staff leadership
Strong communicator with excellent interpersonal, planning, and problem-solving skills
Ability to work nights, weekends, and holidays per game schedules
Comfortable working in a fast-paced startup sports environment with evolving processes

Preferred Experience

Arena football, indoor football, or other live sports event operations experience
Experience working with broadcast and production partners
Familiarity with major event safety and crowd management standards
Proficiency with event management software, ticketing systems, and production tools

What We Offer
Competitive salary and benefits package

Full-time leadership role within a new international sports league
Opportunity to shape operational standards and fan-first experiences from Day 1
Collaboration with league executives, coaching staff, and entertainment partners
Exciting travel for league events and operations

International Arena League (IAL)