Food & Beverage Staff

• Provide superior guest service to visitors, guests, clients, vendors, and staff at all times. 
• Responsible for ensuring the quality of foods and services in order to maintain utmost satisfaction of guests. 
• Responsible for preparation and presentation of all food items, continuously, ensuring a high level of professional and clean display.
• Responsible for greeting guests in a clear, business-like, and respectful manner, generating a positive, enthusiastic, and cooperative environment. 
• Take and fulfill orders for food and beverage products.
• Operate POS; responsible for accepting payment from guests and making change as necessary.
• Assist in clean up and break down of the concession area.
• Must show demonstrated ability to meet the company standard for excellent attendance. 
• Responsible for cooking and packaging food product which is prepared to order or kept warm until sold.
• Responsible for protecting public health by operating safe and sanitary facilities. 
  • Ensure all food and beverage areas are maintained in a safe and sanitary manner by adhering to regular cleaning and waste management disposal, governed by regulating bodies.
• Address complaints and concerns of visitors, guests, clients, vendors, and staff and work professionally to create positive and guest-services oriented solutions
• All other duties as assigned.

• Must be at least 19 years of age.
• Required to be able to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like, and respectful manner which focuses on generating a positive, enthusiastic, and cooperative environment.  
• Valid driver’s license in compliance with agency standards required. 
• Exceptional interpersonal skills. 
• Must be able to calculate basic math functions (addition, subtraction, division, multiplication, percentages) as they relate to POS cash/credit transactions, cash reconciliation, and product inventory. 
• Must have the ability to handle cash accurately and responsibly.
• Must be a flexible and reliable team player, both within own department and entire organization.
• Ability to work independently while maintaining a high level of performance, working quickly without compromising quality.  
• Ability to work flexible schedule (including nights, weekends, and holidays as needed).
• Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality. 

• Ability to lift up to 40 pounds, climb ladders, and work in a variety of different spaces. 
• The ability to work in various Ohio weather conditions, inside and outside.
• The ability to move safely over uneven terrain, steps, or in construction zones. 
• The ability to see and respond to hazardous situations. 
• The ability to sit, stand, squat, and walk for periods of time as required for the position.
• Must be available to work in Canton, Ohio.

• Vision and Strategic Thinking: Addresses issues preemptively, thinks strategically, and anticipates needs and priorities. 
• Entrepreneurship: Champions innovation and encourages new ideas. Builds momentum to get things done by communicating clearly and consistently. Acts decisively. Helps others to successfully manage organizational change. Recognizes successes and informed risk-taking. 
• Integrity: Is ethical and honest in all dealings. Keeps confidences and is highly responsible in managing strictly confidential information. Treats others fairly and equitably. Delivers what is promised. Is respected by others. 
• Accountability for Results: Sets goals and high standards to accomplish these goals. Follows through on all commitments. Has a sense of direction and keeps focused but knows when to be flexible and adapts accordingly. Maintains a positive attitude despite stress, frustration, and ambiguity; recovers quickly from disappointments and setbacks. Questions how things were done in order to develop ways to do things more efficiently. Encourages diverse thought and welcomes contributions. 
• Relationship Management/Collaboration: Builds, maintains, and values positive relationships inside and outside the organization. Allocates effort to understanding and meeting needs of customers and targeted prospects, and community leaders. Assists others in accomplishing their goals. Communicates effectively and speaks and writes clearly. Listens and values contributions of others. 
• Learning Agility: Learns technology, new systems, and processes to improve job proficiency. Inspires and encourages others to learn and grow in their careers. 
• Coaching and Development: Encourages and inspires others’ development and growth while also working to improve themselves. Conveys high expectations both of themselves and for others. Regularly provides helpful guidance and advice and appreciates the opportunity to grow when receiving the same. 
• Execution: Ability to take plans and successfully execute against them.