NFL Careers

Ticketing Operations Intern (Summer) with Pittsburgh Steelers in Pittsburgh · PA

Pittsburgh Steelers jobs
Sports Jobs in Pittsburgh · PA
Internship: Internship
General Statement of Duties:  
  • Answering phones to answer questions and provide quality customer service to fans, ticket holders, clients and guests
  • Reply to e-mails from guests into the general ticket office e-mail box
  • Assist with projects such as seat license transfers and others as assigned
  • Post payments onto Season and Individual game ticket accounts
  • Serve in a customer service role on the day of events at Heinz Field resolving ticketing issues
  • Aide in the general management of ticket accounts

  • Prior knowledge of Archtics ticketing software is a plus
  • Current college student with an interest in the Sports and Entertainment industry
  • Independent, problem-solver
  • Highly organized, motivated and responsible with good time management abilities
  • A team player with excellent interpersonal skills and a strong customer service orientation who pays great attention to detail
  • Flexibility in terms of handling a variety of assignments under tight deadlines while maintaining a strong focus on consistency and quality

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:

  1. How did you hear about this job?

  2. Do you have any experience using Archtics Ticketing Software?

  3. Do you have any customer service experience?


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