NFL Careers

Box Office Seasonal Intern - New York Jets (Florham Park · NJ)

New York Jets jobs
Sports Jobs in Florham Park · NJ
Internship: Internship
Box Office Seasonal Internship 
Florham Park, NJ
(Paid)
 
DETAILED JOB DESCRIPTION
  • Learning the ticket system and how it works for day to day operation. Training will be provided for the ticket system known as archtics.
  • Learning how to use Account Manager and providing service to sales, service reps and customers on how to sign in, transfer tickets, and pull up mobile tickets.
  • Problem solving issues with logging into Account Manager.
  • Assisting on accessing mobile tickets and ticket app for internal use.
  • Using new internal ticket app for Jets Employees.
  • Handling ticket orders daily and last-minute requests days before a game.
  • Distribution of tickets to other teams as well as other departments of the organization.  
  • Making phone calls and following up on ticket orders and assisting with mobile tickets.
  • Coordinate as well as assisting any ticket office projects such as mobile tickets, emailing invoices, archtics reporting, selling seats onto accounts and setting up meetings.
  • Supervising ticket scanning for special events like training camp.
  • Game day duties include managing and supervising all ticket pods.  Preparing and organizing stadium Will Call.  Providing customer service in solving ticket issues that may arise.
  • Categorizing game day ticket issues after the game.
 
MINIMUM QUALIFICATIONS/ SKILLS
  • Currently a senior undergraduate student 
  • Must have a GPA of 3.0 or better
  • Strong organizational skills and ability to multi-task in a fast-paced environment 
  • Attention to detail, proven ability to problem solve and act with a sense of urgency
  • Strong work ethic, positive attitude, willingness to accept all assignments, quick learner 
  • Willingness to work extended hours, weekends, and holidays 
  • Proficient in Microsoft Office - PowerPoint, Word, Excel 
  • Must have own housing and transportation to and from Jets training facility, MetLife Stadium, special events

This positions dual reports to the Senior Director and Director of Ticket operations.
Department: Ticket Sales
Position: Seasonal Internship, Ticket Operations 
 
GENERAL INFORMATION  Intern is responsible for their own housing, travel, and relocation expenses. A background check will be conducted prior to the start of the position. The New York Jets are proud to be an equal opportunity employer.  It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, creed, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender (including gender nonconformity, status as a transgender individual, gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, affectional orientation, marital status, civil union status, and domestic partnership status, age, physical or mental disability, genetic information, service in the uniformed services, or any other characteristic protected by federal, state or local law.  The New York Jets are committed to providing reasonable accommodations for candidates with disabilities.
 
Please note that the New York Jets require a COVID-19 vaccination as a condition of employment, subject to exception under applicable law.



 

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