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Assistant, Ticket Sales Operations & Service - New York Jets (Florham Park · NJ)

New York Jets jobs
Sports Jobs in Florham Park · NJ
Ticket Sales and Services: Ticket Sales
Assistant, Ticket Sales Operations & Service

Job Summary
Our ideal candidate will be responsible for assisting the season ticket and group sales teams through both the sales and renewal process. Individual should have a passion to build a career in professional sports.

  • Assist season ticket, group sales, and suite sales with processing orders, payments, printing and mailing of tickets
  • Work closely with the client relations, suite, and ticket sales teams through the renewal period
  • Manage PSL contract issues as it relates to generating contracts, explaining contract terms, and finalizing signatures
  • Calculate PSL payment histories and PSL payoff balances
  • Assist with game day issues including will call, scanning issues, counterfeit tickets, and outstanding balances
  • Run reports in Microsoft CRM, Ticketmaster Archtics, and Fortress Insite
  • Assist in PSL, season ticket, group ticket, and suite invoicing process
  • Fulfill PSL transfer requests initiated by Season Ticket Holders
  • Oversee and manage the PSL default process
  • Additional responsibilities as assigned by management

Required Qualifications
  • Bachelor’s degree
  • Minimum of 1 year experience within the sports industry
  • Proficient in Microsoft Outlook and Microsoft Office
  • Prior Ticketmaster Archtics experience
  • Proven ability in prior customer service
  • Exceptional organizational skills
  • Demonstrated ability to effectively manage multiple tasks
  • Must possess problem solving and decision-making skills
  • Ability to prioritize workload in a fast-paced environment

GENERAL INFORMATION A background check will be conducted prior to the start of the position. The New York Jets are proud to be an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, creed, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender (including gender nonconformity, status as a transgender individual, gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, affectional orientation, marital status, civil union status, and domestic partnership status, age, physical or mental disability, genetic information, service in the uniformed services, or any other characteristic protected by federal, state or local law. The New York Jets are committed to providing reasonable accommodations for candidates with disabilities.

The New York Jets require a COVID-19 vaccination as a condition of employment, subject to exception under applicable law.


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