About the Jacksonville Jaguars
The Jacksonville Jaguars are a professional football team and a member of the National Football League’s AFC South Division. The Jaguars are one of the NFL’s youngest franchises, playing their first regular season home game on September 3, 1995 in Jacksonville, Fla., and have since won four division titles. The Jaguars are owned by Shahid Khan, a visionary leader whose businesses include Flex-N-Gate, Fulham Football Club, All Elite Wrestling, Bold Events and Iguana Investments. Since 2012, Mr. Khan’s impact on the Northeast Florida community has exceeded $500 million, including charitable giving through the Jaguars Foundation, capital improvements to EverBank Stadium and the creation of Daily’s Place, which hosts upwards of 40 concerts a year. The Jaguars and Iguana Investments recently opened the state-of-the-art Sports Performance Center (Miller Electric Center), which now houses all of football operations for the Jaguars, including players, coaches and other personnel. Over the next several years, the Jaguars and Iguana Investments will complete Phase 1 of the Shipyards, a reimagination of the riverfront which will include a Four Seasons Hotel and Private Residences, an office building and modernized marina, as well as begin additional projects to transform the area around the stadium into a year-round, mixed-use sports and entertainment district.
The Jaguars company values are Passion, Respect, Innovation, Dedication and Empowerment (PRIDE). The Jaguars believe in the importance of diversity, continual learning and transparency. We also understand the role that excitement, originality and fun play in the workplace. All of these ideas come together to build a strong and dynamic workplace culture. Because of this, we are dedicated to, and encouraged by, leading the way in developing a distinct and inclusive team.
Summary
The People Operations Senior Coordinator will work with the People Development team to provide internal support for all processes that are part of creating an engaging, inclusive and productive workplace. This role will heavily focus on the Jaguars and Bold Events talent acquisition, onboarding, and offboarding processes, in addition to initiatives related to culture and the development of our staff.
Job Responsibilities
- Acquisition and Onboarding: Assist with the full employee lifecycle - from posting job positions, recruiting, filtering through applicants, scheduling and conducting interviews, scheduling travel, processing onboarding paperwork, generating offer letters, processing terminations, etc.
o Manage the proper flow of, and maintenance of, team member databases, forms and processes, especially as it relates to TeamWork Online, Spark Hire, Dayforce, the organization chart, drug screenings, background screenings and other various systems new hires must be added to
o Accurately keep up with and run our staff tracking system
o Routinely run reports to check for missing or erroneous employee data
o Train new employees and managers on Dayforce, where applicable
o Update and keep job descriptions current
o Circulate communications for internal promotions and job changes; process subsequent steps as necessary
o Conducts new hire orientation presentations and tours, assembles and distributes welcome gifts, forms and certificates
o Attends various recruiting events around the state as well as travels for League events
Development: Help ensure new hires and promotions are set-up for success
o Process/track 90 Day Reviews for new hires
o Track and implement NFL and Club regulatory trainings and compliance
o Implement and run training/onboarding program for seasonal hires
- Respond to routine employee and previous employee needs, i.e.: assistance with tasks related to Dayforce, official employee verifications and employment letters.
- Help with various company communications, inclusive of the calendar on JagsCentral and the initial drafting of JagsCentral Weekly and/or Wellness Wednesday
- Assist with other People Development needs and projects, such as: filing, scanning, etc.
- Assists with childcare services including communication, registration and check in/out procedures, equipment set-up and breakdown, surveys, works with childcare vendor and internal staff to ensure the safety and security of participants.
Job Requirements
Required
- Excellent communication skills (verbal and written)
- Ability to take initiative, problem solve and be a quick learner
- Must act with integrity and handle sensitive situations and data with utmost confidentiality and professionalism
- Proficient in the Microsoft Office suite and ability to easily learn other software systems
- Positive team player with ability to be flexible and open to new tasks
- Bachelor’s degree from an accredited university; Human Resources, preferred
- Ability to work on-site during standard business hours as well as participate in events and game day activities
Preferred
- Dayforce or similar HRIS experience
- Onboarding and orientation experience
Perks and Offerings
Here is insight into some of the perks and offerings of the Jaguars and Bold Events:
- Health, Dental, Vision and Life insurance options
- Mobile phone stipend
- 100% match of the employee’s contribution, up to 5% of income, in company 401(k) program
- 16 weeks of paid parental leave, including adoption. Leave Sharing option available
- Company provided lunch, during the work week
- Wellness Programs inclusive of: Employee Assistance Program through NFL Lifeline as well as Colonial Life; preferred access to mental health appointments; access to onsite weight facility; company sponsored rec leagues; significant discounts to local YMCA; wellness challenges
- Team member recognition and mentor programs
- 20 paid company holidays in addition to 17 days of PTO (that’s over 1 month of paid time off!); Summer Fridays
- JagsU and various company and departmental training and development options
- Various employee events and celebrations such as: an Employee Anniversary Celebration, PRIDE Awards Ceremony, Employee Days of Service, Employee Appreciation Day, a holiday party, quarterly all team meetings, happy hours and more
- Opportunity to receive tickets to various events such as Jaguars home games and concerts, as well as other local, ticketed events
- Various other perks and discounts through local partners
- Onsite notary
- Perks and offerings are subject to change and may be dependent upon role
Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements.
By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States.
Any personal data (including any sensitive personal data) that you provide to the Jaguars as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Jaguars or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with the Jaguars. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Jaguars, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Jaguars affiliates and to third-party organizations providing services to the Jaguars. Your personal data will be retained in accordance with the Jaguars document retention policies and applicable laws.
