NFL Careers

Event Operations Intern- Spring 2020 with Dallas Cowboys in Arlington · TX

Dallas Cowboys jobs
Sports Jobs in Arlington · TX
Internship: Internship
The Event Operations Intern’s role will be to work side-by-side with Event Operations Managers and Coordinators to provide a standard of excellence, enhancing a guest’s experience while attending an event at AT&T Stadium. The Event Operations department includes the functions of Event Management, Game Day Staffing Operations, Guest Services, and Security Operations.

Summary of Duties and Functions

Event Management:
  • Assist Event Manager and Event Coordinators with the preparation of event materials throughout the planning and execution of stadium events.
  • Work in conjunction with and communicate closely with other internal departments as it relates to major stadium events. 
  • Serve as event manager for special events as assigned.
  • Other duties as assigned by Event Operations event management team.

Game Day Staffing Operations:
  • Maintain the collection, input, and documentation of part-time event staff information.  
  • Assist with event-related communications to Game Day Staff as needed.
  • Support event logistics such as Employee Check-In area, ID Badges, and equipment distribution.
  • Assist with preparation of stadium collateral materials (Guest Guide, Stadium website information, Call Center resources).
  • Collaborate with Guest Services and Security Coordinators on training materials for Game Day Staff training and assist in the delivery of Game Day Staff training programs.

Guest Services:
  • Help in the development and implementation of Guest Services standards at AT&T Stadium.
  • Promptly respond to staff and guest comments received in writing, email, or over the telephone.
  • Compile a database of guest contacts as it pertains to inquires at AT&T Stadium.
  • Support Guest Services department programs such as; Lost and Found and the Flag Flying program

Security Operations:
  • Provide general assistance to the stadium security manager and security coordinator as required.
  • Assist with electronic record keeping including daily reports and logs, incident cards, etc.
  • Other duties as assigned by Event Operations security operations team.

Qualifications
  • Current student or recent graduate from a university program in venue management, event management, sport management or a related field.
  • Previous experience coordinating events/programs preferred.
  • Proficient with Microsoft Office is preferred. 
  • Able to work well within a team environment, help and support team members when needed.
  • Able to work flexible hours including nights and weekends.

EOE Statement:

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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