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Operations Manager - Insignia Event Services - Insignia Event Services (Glendale · AZ)

Insignia Event Services jobs
Sports Jobs in Glendale · AZ
Event Management: Event Operations/Management
Job Summary:
The Operations Manager is responsible for the proper creation and execution of projects requested by various Insignia Event Services stakeholders. This role will oversee projects related to asset tracking, asset repairs, quality assurance, facility and asset maintenance, event set-up and breakdown, and other related projects. The Operations Manager will oversee an Operations Lead and a team of Event Operations Crew Members that will execute project tasks needed to properly prepare the venue and assets for event day and post-event operations. During events, the Operations Manager will oversee part-time team members scheduled to support various operations including set-up, event on-site support across departments, event breakdown, and other incoming operational requests.

Primary Job Duties: 
  • Oversees Operations Lead and Event Operations Crew Members working on projects, event builds, and event breakdown tasks.
  • Creates project descriptions, tasks, timelines, milestones, quality standards, and weekly status update reports based on incoming stakeholder requests.
  • Delegates project tasks to team members best positioned and skilled to complete them.
  • Ability to manage and prioritize multiple projects at one time.
  • Ability to overcome obstacles with creative solutions.
  • Performs quality control on project tasks maintaining the standards established by stakeholders.
  • Supports Operations Teams during event hours of operation to complete any incoming requests.
  • Creates an inviting, welcoming, and positive atmosphere when interfacing with patrons.
  • Other related duties as assigned.

  • At least 5 years of experience managing teams and projects required.
  • At least 5 years of event operations experience required.
  • Must have a driver’s license.
  • Must be comfortable operating heavy equipment.
  • Must be able to stand and walk for long periods of time.
  • Must be able to lift, push, and pull up to 50 lbs.
  • Must be able to communicate effectively, provide clear direction and instructions to team members, and follow project parameters established by stakeholders.
  • Must be able to adapt in fast-paced environments.
  • Must be able to maintain a positive attitude under time constraints.
  • Must possess a good work ethic and attention to detail.
  • Must be able to work in a team environment.
  • Must comply with proper safety policies and procedures established by Insignia Event Services, LLC.
  • Available to work on event days including weekends & holidays.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. Do you have at least 5 years of experience managing teams and projects?

  2. Do you have at least 5 years of event operations experience?


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