NFL Careers

Account Executive, Group Sales with Arizona Cardinals in Tempe · AZ

Arizona Cardinals jobs
Sports Jobs in Tempe · AZ
Ticket Sales and Services: Ticket Sales
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As a member of the Arizona Cardinals Ticket Sales Team, the Group Sales Account Executive is responsible for the sales and service of Arizona Cardinals Group Ticket products that include Group Seats, Group Events and any other packages offered through the Arizona Cardinals Football Club at State Farm Stadium.
Other duties as assigned.
Primary Job Duties:
  • Execute effective sales calls and presentations promoting the purchase of the available seating, events, and amenities to meet established sales objectives and goals. 
  • Direct sales of ticket products to wide range of clientele, including but not limited to, corporate executives, business leaders, youth and charitable organizations, football fans and non-football fans. 
  • Prospecting calls are required daily for new business generation. 
  •  Proactively solicit and follow-up on any personal sales leads under the guidelines established by Manager, Group Sales. 
  • Maintain and be able to produce on a regular basis accurate reports regarding sales, appointments, and account maintenance. 
  • Work in conjunction with fellow Sales Team Members to uphold mandates and ethics of the entire department regarding sales and service objectives. 
  • Participate in events, promotions, client entertainment and other activities as required. 
  • Work closely with Ticket Operations department to ensure inventory integrity, and high levels of service for all group seat buyers. 
  • Work scheduled shifts during Arizona Cardinals home games and other required team and/or State Farm Stadium events, activities or functions as required. 
  • Assist in completing all ticketing contracts and collect all monies due, including any past monies due. 
  • Provide problem solving techniques to assist all customer inquiries and concerns including but not limited to seat servicing, group seat location, any partial seat servicing or individual game ticketing servicing. 
  • Represent the Arizona Cardinals and State Farm Stadium in a professional, and ethical manner.  

  • Knowledge and efficiency in ticket systems functions (SRO) and database management. 
  • Seat Geek ticketing & Salesforce CRM system experience preferred.
  • MS Word, Excel, PowerPoint, and Outlook computer skills.
  • Excellent relationship building and people skills with the ability to interact effectively and professional, diplomatic and in a mature manner internally and externally. 
  • An aggressive solicitor of business with drive and initiative to succeed. 
  • Polished presentation skills, with an ability to think and react to situations confidently. 
  • Assertive, persistent, results oriented. 
  • Understands the importance of working as a team and adhere to department guidelines. 
  • Ability to work weekends, nights, and holidays as dictated by events.
  • Ability to build relationships through strong outbound call prospecting daily is required.
  • Excellent written and oral communications skills. 
  • Bilingual (English/Spanish) a plus.

Education: College graduate (4) year degree preferred.
Experience: Minimum of two (2) years sales experience in sports and/or the entertainment industry preferred.

Position Information:
The Group Ticket Sales Account Executive will be responsible for generating new sales through outbound prospecting, inbound calls and referrals which pertain to the group seat products and amenities. This position will receive supervision from the Manager, Group Sales with the expectation to make excellent front-line customer service decisions pertaining to the sales and service of prospects and current clients.

Physical Demands and Environmental Working Conditions:
Will be walking and/or standing on feet for some period of time during football games and events.

Location:  Tempe, Arizona – Arizona Cardinals Training Facility

Job Questions:

  1. YES/NO I have experience in cold calling.

  2. YES/NO I have experience in sports/entertainment sales.

  3. Are you bilingual? If so, what language?

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