Department: Human Resources
Location: The Star in Frisco, Texas

Position Summary

The Human Resources Director is responsible for leading and actively executing the organization’s human resources strategy and daily operations. This is a hands-on leadership role requiring both strategic insight and direct involvement in day-to-day HR execution. The Director serves as a trusted advisor to leadership while working side-by-side with teams to drive results, solve problems, and enhance the overall employee experience.

Key Responsibilities

Strategic Leadership & Execution

• Develop and implement human resources strategies aligned with business objectives, including talent acquisition, workforce planning, compensation, employee development, and retention.
• Partner closely with executive leadership to anticipate organizational needs and proactively address talent and culture priorities.
• Balance strategic oversight with active, day-to-day execution of HR initiatives and priorities.
• Contribute to financial planning through forecasting, budgeting, and aligning HR resources to organizational needs.

HR Operations & Advisory

• Act as a trusted advisor to leadership, providing guidance on employee relations, organizational structure, workforce planning, and performance management.
• Build and maintain strong relationships across the organization to support business goals and foster a high-performance, engaged culture.
• Lead the development, implementation, and continuous improvement of HR policies, procedures, and programs.
• Actively support and execute core HR processes, ensuring high-quality, timely delivery.

Compliance & Risk Management

• Ensure compliance with all federal, state, and local employment laws and regulations.
• Stay current on legislative changes and proactively advise leadership on impacts and required actions.
• Lead and conduct thorough, objective investigations and manage complex employee relations matters with discretion and professionalism.

Talent & Workforce Effectiveness

• Drive initiatives to enhance employee engagement, retention, and overall team effectiveness.
• Identify training and development needs and ensure practical, actionable solutions are implemented.
• Provide hands-on coaching and guidance to managers in performance management, employee relations, and team leadership.

Employee Experience & Communication

• Strengthen employee engagement through consistent, clear, and timely communication.
• Support the development and delivery of HR communications, tools, and resources that enable leaders and employees to be successful.
• Champion initiatives that foster an inclusive, collaborative, and high-accountability culture.

Team & Program Leadership

• Lead and develop HR team members, fostering accountability, collaboration, and continuous improvement.
• Maintain direct involvement in key projects and initiatives, ensuring quality execution and measurable outcomes.
• Oversee and contribute to special projects as needed, with a willingness to step in wherever required.

Qualifications

• Bachelor’s degree in Human Resources or a related field preferred
• 10+ years of progressive HR generalist experience
• 4+ years of leadership experience within human resources
• Demonstrated expertise across core HR disciplines, including employee relations, talent acquisition, compensation, benefits, and employment law
• Proven ability to both develop strategy and execute tactically in a fast-paced environment
• Strong communication, relationship-building, and influencing skills across all levels of the organization
• High level of discretion and judgment in handling confidential information

Technology & Systems Proficiency

• Demonstrated experience leveraging modern HR technologies and systems to improve efficiency, reporting, and employee experience
• Proficiency with HRIS platforms (e.g., Workday, UKG, ADP, or similar) including reporting, data management, and workflows
• Strong capability using data and analytics to inform decisions, identify trends, and drive action
• Advanced skills in Microsoft Office (Excel, PowerPoint, Word, Outlook), with the ability to build clear, executive-ready materials
• Experience with digital tools supporting recruiting, onboarding, performance management, and employee engagement
• Comfortable adopting and optimizing new technologies, including automation tools and AI-enabled solutions, to enhance HR effectiveness

Personal Attributes

The successful candidate is a proactive, high-energy leader who thrives in a fast-paced, team-oriented environment. They bring a strong sense of ownership, a willingness to roll up their sleeves, and a practical, solutions-oriented mindset. This individual builds trust quickly, leads with credibility, and consistently delivers results through both strategic thinking and hands-on execution.