81E - Admin - Account Manager
The Account Manager is responsible for managing client relationships, executing programs, and achieving revenue and gross margin goals. The uniform team focuses on uniform allocations, distributions, and special projects as needed, ensuring client satisfaction. The Account Manager reports to the Business Manager.
Job Responsibilities:
Point-of-contact between client and 81Eighty team, delivering a high-level of customer service to ensure ultimate customer satisfaction
Leads client facing calls and in-person meetings, traveling as needed
Partners with Business Manager to develop line plans, manage open to buy, and manage inventory position
Provides direction and lead collaborative strategy with merchandiser, marketing coordinator, e-commerce manager, and production coordinator on product offerings and client requests
Ensure accurate and timely execution of programs from initial request to delivery
Achieve annual or seasonal-based revenue goals while hitting profit margins
Tracks routine sales reporting for clients and uniform business
Seeks new opportunities to grow the business with assigned clients
Partners with Business Manager to plan annual sales budgets
Qualifications:
3+ years of account management experience
1-2 years of retail buying and/or planning experience
Demonstrates critical analytical skills
Proven ability to create strong client relationships
Proven ability to problem solve and think strategically
Ability to prioritize and manage multiple tasks/assignments
Ability to effectively present and sell solutions and strategies to the client
Communicate clearly and effectively, detail oriented, and organized
Positive and driven team player with a can-do attitude
The job location will be in Frisco, TX