Position Profile: Facilities Administration Coordinator
Department: Stadium Operations
Reports to: Vice President of Operations and Facilities
Status: Full-Time, Salary-Exempt

JOB SUMMARY
The Kansas City Chiefs Facility Department is seeking a motivated and detail-oriented Facilities Administration Coordinator. This individual plays a key role in supporting the day-to-day operations of the Facilities Department while contributing to the organization’s broader strategic initiatives. A critical component of this role is owning and advancing the use of 24/7 Event Software to enhance operational effectiveness and support event operations.

ESSENTIAL ACCOUNTABILITIES
•   Provide direct administrative support to staff, managers, and senior leaders.
•   Create, prepare, and deliver operational and KPI reports for management review.
•   Serve as the primary liaison for internal communications and coordinate workflows across departments.
•   Organize weekly meetings with staff to support operational needs, manage calendars, and oversee meeting logistics for the department.
•   Perform administrative duties including document management, phone/email communication, and recordkeeping.
•   Champion the department's use of 24/7 Event Software, maintaining responsibility for system performance, staff onboarding, checklist development, and dashboard reporting.
•   Create and maintain daily, weekly, and event-specific checklists in 24/7 to guide staff activities and enable real-time performance visibility.
•   Develop dashboards in 24/7 that provide managers with task completion metrics and compliance tracking.
•   Collect and input utility data (energy, water, and waste) into Energy Star Portfolio Manager and Play to Zero for sustainability reporting. Record data in ARC.io platform to support Extra Yard for Environment Initiatives 
•   Track and verify waste diversion data using hauler reports and weight tickets.
•   Make Amazon purchases on behalf of union staff and department managers, ensuring accurate tracking and approvals.
•   Monitor and coordinate departmental accounting activities; assist management with the preparation, tracking, and reporting of operational and capital budgets, including forecasting, variance analysis, and cost reduction initiatives.
•   Create purchase orders and track procurement activities.
•   Assist with the coordination and completion of special projects.
•   Be present and prepared to work all Arrowhead Stadium events with ticketed seating, including all Kansas City Chiefs games, concerts, college sports, and FIFA events.
•   Open and close the stadium following established operational protocols for events.
•   Run dispatch operations in the Command Center on event days using the 24/7 IMS module, managing incoming incidents and ensuring proper distribution and tracking.
•   Ensure all staff communicator devices are updated weekly, charged, and functioning prior to and during events; assist staff with device resets as needed during events.
•   Report significant incidents and updates directly to the Vice President of Stadium Operations and Facilities on event days.
•   Assist in maintaining and achieving LEED Certification status for the facilities.
•   Collaborate with other departments to identify shared opportunities for process improvement and operational support.
•   Perform miscellaneous job-related duties as assigned. 

INFORMATION SYSTEMS
Microsoft Office 365 Suite, 24/7 Event Software, Dayforce, Vena, Business Central

COMPETENCIES
•   Ability to maintain structured systems, manage multiple priorities, and drive accountability through checklist and reporting tools. 
•    Experience collecting, analyzing, and reporting data. 
•    Strong problem solving and communication Skills, both written and verbal
•    Displays confidence, ownership, and a self-starting attitude. 
•    Takes initiative to improve systems and support departmental goals.
•    Navigates and supports operational and technological transitions
•    Promotes a collaborative, harassment-free environment.

PHYSICAL REQUIREMENTS
•    Light office duties and activities.
•    Ability to stand for extended periods and lift up to 50 lbs.

QUALIFICATIONS
•    0–2 years of administrative or operations experience.
•    Strong proficiency in Microsoft Office and database tools.
•    Highly organized and detail-oriented with systems thinking.
•    Ability to manage multiple tasks with minimal supervision.
•    Experience working with operations or maintenance teams is a plus.
•    Familiarity with sustainability data reporting or interest in learning.