POSITION PROFILE: Security Officer

DEPARTMENT: Security

STATUS: HOURLY

JOB SUMMARY:
The Kansas City Chiefs are seeking proactive and self-motivated professionals to join our team as a Security Officer. In this critical role at GEHA Field at Arrowhead Stadium and The University of Kansas Health System Training Complex, you will be instrumental in upholding our security mission, meticulously enforcing policies and procedures while engaging with employees, guests, vendors, and contractors. If you thrive in a fast-paced, professional environment and are committed to safety and service excellence, we want you on our team.

ESSENTIAL ACCOUNTABILITIES:

• Maintain order on property with respect, care, and positive customer service.
• Escort employees, staff, and visitors as needed.
• Verify authorization to enter facilities via ID badges and credential checks.
• Conduct security screening of employees, contractors, vendors, and guests (bag checks, weapons detection equipment).
• Monitor and operate access control systems, alarms, surveillance cameras, and fire/life-safety systems.
• Safeguard Club assets and property through consistent presence, vigilance, and frequent patrols of interior and exterior areas.
• Receive/transfer calls, log packages/mail, and report safety/security hazards.
• Respond promptly to emergency situations and take immediate protective actions.
• Document incidents, complaints, observations, and daily activity in thorough and timely reports, duty logs, and pass-downs.
• Conduct preliminary investigations into incidents and document findings in accordance with Club procedures.
• Participate in inspections of security resources and report deficiencies.
• Operate motorized vehicles (e.g., security carts, trucks, vans) safely and in accordance with Club policies and traffic regulations.
• Perform all other duties assigned to support Club operations.

CORE COMPETENCIES:

• Communication: Exceptional written and verbal communication skills to effectively convey information and coordinate with various stakeholders.
• Technical Proficiency: Skill in managing multiple software applications to complete essential job functions efficiently.
• Versatility: Adaptability in a dynamic environment, handling diverse challenges with ease.
• Decisiveness: Quick, informed decision-making capabilities to assess situations and act promptly.

MINIMUM QUALIFICATIONS:

1. Valid U.S. Driver’s License with a clean driving record.
2. High School Diploma or GED (preference given to candidates with post-secondary education or training).
3. Ability to obtain and maintain a Class A Patrol Agent License from the Kansas City Private Officers Licensing Unit, with a clear understanding of its legal authority.
4. Ability to obtain and maintain CPR/AED/First Aid certifications.
5. Availability to work varied shifts, including weekends, nights, and holidays.
6. Successful completion of a background check.
7. Effective written and verbal communication.
8. Calm and effective response in emergencies or high – stress situations.
9. Flexibility to adapt to changing environments, duties and schedules.

PREFERRED QUALIFICATIONS:

• Prior experience in Law Enforcement, Security, EMS, or Military.
• Strong interpersonal, customer service, and conflict resolution skills.
• The ability to communicate in a calm, approachable, and professional demeanor.
• The ability to work independently and collaboratively within a team.
• Familiarity with security, safety equipment and systems.
•  Experience in producing a structured written report that can be utilized in a follow-on investigation.
• Proficiency in computer software and the ability to learn new systems.

PHYSICAL REQUIREMENTS:

• Frequent walking/standing for prolonged periods.
• Ability to lift, carry, or push up to 75 lbs, as needed.
• Exposure to varying weather conditions during outdoor assignments.

Why the Kansas City Chiefs?
Join an iconic organization where your expertise directly contributes to the safety and security of our stadium, staff, and fans. Be a part of a team that values excellence, professionalism, and proactive security management, ensuring every day is as safe as possible.

Ready to Secure the Future of Game Day?
Apply now and take your place on our winning team!