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Event Operations - Guest Services Representative - Kansas City Chiefs (Kansas City · MO)

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Event Management: Event Operations/Management
*In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen. *

GUEST SERVICE REPRESENTATIVE
The Kansas City Chiefs are currently recruiting talented individuals to deliver Championship Service for the 2021 Season during football games. Ideal candidates will be energetic, engaging, passionate, personable, proactive, and welcoming. As a member of the Kansas City Chiefs Event Staff, you create valuable and exciting experiences for everyone at GEHA Field at Arrowhead Stadium.

All positions will be responsible for:
  • Delivering best-in-class guest service through all touch points via the Chiefs service brand, "Championship Service"
  • Resolving guest concerns and special requests within the framework provided via the handbook and training, while upholding the Fan Code of Conduct
  • Using knowledge of GEHA Field at Arrowhead Stadium and Chiefs history, engage fans and guests to deliver exceptional service
  • Performing additional responsibilities as needed and as directed by supervisory personnel

*Note that is a part-time, game day only position with required attendance for each scheduled game.

Guest Service Representatives: deliver a best-in-class experience by checking tickets, greeting and locating seats, and answering questions about GEHA Field at Arrowhead Stadium. This position is outdoors.
 
Greeters: deliver a best-in-class experience to Community America Club Level fans by greeting and validating access. 
 
Elevator Operators: deliver a best-in-class experience by checking tickets, greeting, and transporting fans to the appropriate level, and answering questions about GEHA Field at Arrowhead Stadium offerings and policies. 

Fans First Parking Representatives: assist fans in the parking lots pre- and post-game with various requests and answering questions about GEHA Field at Arrowhead Stadium offerings and policies. This position is outdoors. 

Please do not contact the employer; you will be contacted if your credentials meet our requirements.
 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.