FANS FIRST EXTERIOR REPRESENTATIVE

The Kansas City Chiefs are currently recruiting talented individuals to deliver exceptional service for the 2025 Season. Ideal candidates will be energetic, engaging, passionate, personable, proactive, and welcoming. As a member of the Kansas City Chiefs Event Staff, you create valuable and exciting experiences for everyone at GEHA Field at Arrowhead Stadium.

Fans First Exterior Representative: deliver a best-in-class experience by assisting fans prior to entering the stadium as well as assisting fans during stadium egress.

Qualifications:

• Availability for all stadium-wide events, including weeknights, holidays, primetime evening, etc.
• Ability to stand for long periods of time in various weather conditions
• Ability to traverse sections of the stadium via stairs and/or ramp
• Fundamental technical skills required; smart phone proficiency, email communication, personnel portal, ability to complete virtual interview without assistance

All positions will be responsible for:

• Delivering best-in-class guest service through all touch points via the Chiefs service brand, "Serve Like Lamar"
• Resolving guest concerns and special requests within the framework provided via the handbook and training, while upholding the Fan Code of Conduct
• Using knowledge of GEHA Field at Arrowhead Stadium and Chiefs history, engage fans and guests to deliver exceptional service
• Performing additional responsibilities as needed and as directed by supervisory personnel

*Note that this is a part-time, gameday-only position with required attendance for each scheduled game. This position is outdoors, subject to weather, without a view of the game.  Applicants must be able to stand for long periods of time and remain busy in the elements. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

No phone calls, please!